Holiday Homes in Helensburgh

"Good"

"Clean room and friendly staff. The only issue was we were not informed that there was some maintenance/building work happening on what sounded like the floor above us (we were on the 7th). It wasn’t a problem but would have been nice to know in advance."

"The hotel is central in Glasgow, near to bars/restaurants, shops, and good transport links. Our room was a good size, clean & bed big and very comfortable. If I had to make once comment it would be to upgrade the toilet paper - then it would be perfect. The kitchen are had fridge, dishwasher and I think washing machine. We only used the fridge for milk to make hot drinks (we did take our own additional tea/coffee) as we enjoyed the local business's for food. If you on a tight budget you could make meals in your room and self-cater. Would definitely book again if staying in Glasgow."

"Great location, lovely staff and great bar"

"Stayed overnight after a concert at the Hydro. While the room was spacious and the location ideal, the service fell short. The fire alarm went off at 12.30am with no information from staff about what was happening. After several minutes it stopped, but the disruption made it difficult to get back to sleep. What frustrated me most was the checkout experience. I wasn’t given any apology or explanation, yet I heard other guests being offered both apologies and generous discounts for the inconvenience. This inconsistent approach to customer service was really disappointing. "

"Great central location and nicely done hotel"

"Excellent location with great views if booking a room with sea view. Very pleasant staff. On site parking. Dog friendly but the additional charge double that of most other hotels. Unfortunately no restaurant available this visit and only a basic continental breakfast with tea and coffee in hot water jugs ( a pet hate of mine) so disappointing. "

"Great rooms and lovely breakfast and very helpful staff will be back again "

"Room was clean, but a little old feeling. The staff was great, there was an issue with the key cards when I arrived (they weren't working) , but the staff were vigilant in making sure that they were available to escort me to my room and let me in with the master key. Thankfully that only happened the first evening I was there. It also appeared that only one of the elevators was working. Despite being on a "high floor" (the 5th) the noise from the street could still be heard, which didn't bother me, but I could see how someone expecting quiet could be bothered by it. Overall a good stay, the hotel is located near shops, restaurants, and the Buchanan bus terminal. "