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"Excellent customer service"

"Modern hotel with large, comfortable, quiet rooms."

"Excellent stay, clean room and friendly staff. Great city view from the room, conveniently located."

"Lovely room, although right on the railway station I didn’t hear the train noise and had a great night sleep. The little sauna was a welcome addition after travelling in freezing weather all day."

"All good, could not fault anything. Had a wonderful stay. Woulnt hesitate to recommend. "

"The room was very clean and tidy!! "

"very clean room. good green initiative. staff very friendly and helpful especially at the bar which was good"

"Hotel is basic but right across from train station and rooms very clean. Check in and out was fast and efficient. "

"Housekeeping was excellent!! Person who did our room was immaculate! I worked in a 5 star hotel for 15 years so I know what I'm talking about, service here is efficient,warm,confident and kind, concierge and reception were amazing, biggest shout out to the bfast team and chefs, food was delicious service excellent and efficin"