Search Heart of England Inns

"There was a problem with our room when we had arrived . They offered us a drink while they figured it out . Within minutes they upgraded us . Amazing and ultra friendly staff . "

"Polite friendly helpful staff, clean spacious room, good choice for breakfast. Walkable from New Street station, close to canals eating area (sealife/lego), just by the old part (library) and easy to walk to Bullring"

"Room was nice and spacious, shower was a little tight for my partner (he is quite broad though Lol) and there was no bin in the bedroom although there was a little one in the bathroom. Outside of those factors... The room was lovely and clean... Staff even left a cute note on the desk for us : ) and were friendly and very helpful. Would definitely stay again"

"Modern, clean and comfortable "

"Staff were friendly by making us feel welcome and telling us about the local transport and hotel features. We enjoyed the complimentary breakfast and were pleased to see the cleanliness of the area with used dishes being immediately being taken away."

"Room was a good size - pool area was nice (only a couple of people in there). Able to use jacuzzi, sauna and steam room without any hassle of too many people. We didn’t eat in the restaurant as the food choices didn’t suit both of us. A fancy burger on the restaurant menu would have been a good option as we could all have eaten. Bar food was great. "

"Breakfast was fabulous and the host Sylvia was excellent."

"All good "

"A very pleasant stay despite being during a heat wave. The hotel did their best to keep everyone cool. Staff were very helpful generally and the location is excellent."