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"Staff were very accommodating and helped us understand where everything was even though we only knew minimal Japanese. They took the time to make sure we were comfortable. We had the executive room with a separate bath facing the Miyajima Island. It was a beautiful view. The only thing we wished was that the bath would be bigger and that we had more time at the hotel! They also have a free shuttle to and from the subway station. Thank you for the excellent hospitality & delicious assortment of local food. "

"Room spotless. Friendly staff."

"If you’re looking to experience a traditional Japanese stay, with a Ryokan feel this place has it. Amazing service and amenities, including the Yakutas in the room that I regret not buying. Clean and beautiful. The public onsen was lovely and quiet, there is also an option to book a private onsen slot for no extra fee. The island is amazing and the oysters (however you like them) are a must-try. "

"Very friendly staff"

"Fantastic friendly staff, amazing food, excellent onsen - a perfect stay "

"The staff went over & above to make this such a memorable experience for my family & I… from the courteous welcome, to the authentic Japanese breakfasts & private dinners… the courtesy bus available at any point to drop us into town & collect us when we needed them, the bike hire which we used to explore the island… all so homely & truly memorable. Miyajima Island is so worthwhile an experience when visiting Japan & only 10 minutes by ferry to Hiroshima… such a beautiful experience for my whole family… we explored in winter… would love to go back in Autumn as well. Loved it!!! "

"Lovely staff. Spotlessly clean rooms! "

"Buffet, both breakfast and dinner, was excellent! The room is super spacious with a wonderful ocean view. "

"Huge room with massage chair, amenities were fantastic and really enjoyed the hot spring and private bath. Location is very convenient, right next to the shopping street and less than 5 mins walk from the pier."