Search Hartford Union Station hotels

"Coffee wasn't great "

"The property was in disrepair and the staff was unable to change our rooms until after 11pm when we checked in at 4pm and told the rooms were unacceptable. There was no pool the fitness room were not in working order . Basically the hotel lacked staff that were able to address any issues. I have used hotels .com several times in the past and never had such a bad experience. I can not recommend this hotel for any price ."

"Clean room, decent breakfast "

"First checked into a room that smelled of pure Urine. Exchanged rooms into a room that smelled like it had been sprayed down with perfume/cologne in order to mask another smell. Toilet was broken (literally the toilet seat would not stay connected), shower/tub drain was clogged and the water would not drain properly while taking a shower. Couch in the room was clearly dirty."

"Air conditioner not cooling efficiently "

"Check in took forever at 3am even though we reached out at 7pm to pre-key and inform of late check in, maintenance was poor, yellow stains, rotten wood, smelled like sewage and must. Awful."

"This hotel has no idea what hospitality is. Everyone looks at you like you have three heads. It’s co. Extend to an apt bldg btw. Breakfast was added on reservation but it’s not really a breakfast. Snack bar more like it. I’m Hilton honors as well. They did nothing for it. "

"Room was very dirty and smells like someone used the bathroom before we checked in. I would never booked again, no 1 came to take out trash from the room."

"First I got into the room and it didn’t have a microwave or a mini fridge. The pictures when I booked the room had both in the pic. The room had a bad smell to it. Smelled bad like smoke and dirty clothes. The mirror was broken. The toilet seat was disgusting. It was peeling or looked like it was once panted. Bathroom exhaust fa didn’t work. The tv was broken, looked like there was discoloration in the screen. And the remote didn’t work. Garbage all over the property and dog crap everywhere. I will never stay at a motel 6 again! "