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"For 2 weeks I logged no hot water, everywhere Dirty, fake WiFi details"

"Before we got there, I knew the hotel by repute since nineteen seventy, in fact. First of all, the receptionist was helpful knowledgeable and expecting us. There is nothing nicer than being greeted by name. We did not pay for a large room but the bed did not dominate. There were two comfortable chairs, and the desk doubled as a dressing table with mirror. The wooden wardrobe had that good wood smell. When I checked the top for dust before putting spare pillows up there out of the way I found that even the top of the wardrobe had been dusted! The courtesy tray had high quality products. The double bed was comfortable, and we both slept well. The bathroom had a full-on bath with both shower head and douche. The soap, shampoo, and conditioner were top quality. There was neither one spec of dust nor even a hint of mould around the bath. We were delighted. We used the library to meet friends and enjoy a drink one evening. What are comfortable and lovely setting. Breakfast in the main breakfast room was a high quality buffet, full english, alongside a fair range of uncooked choices. All staff turned out to be attentive, well spoken, and courteous. The public halls and stairs, which we used, we're comfortable very well decorated with a range of interesting pictures and objects. Depending on how you view price, I found a place to be exceptionally good value. Others pay more, but this place steps up to be worthy of your custom and hard earned money."

"The location was great, with friendly, helpful staff and rooms had everything needed albeit a bit basic and plug sockets seemed a bit scarce. Breakfast was in a lovely area and really good - nice touch bringing fresh eggs of your choice. I would suggest bringing toast too so they don’t go cold when waiting for toaster! Would recommend as a great base for short trip."

"Clean room and friendly staff. Classic good hotel."

"Absolutely nothing to complain about.The staff at Reception and at the Bar and waiting on at Dinner were exceptional. Cheers and thanks from all of us at The El Adem Radio Service (TEARS)"

"If you like to be constantly disturbed throughout the night and a gratuitous early morning wake up call, then let me tell you - this place has got just the room for you! Room 202 will not disappoint! Situated directly above the kitchen/ staff area, this room is perfectly positioned for a nightmare stay. Whilst in this room you can expect music and kitchen noise until 10pm and you will really enjoy a very early morning wake up (talking 5am ish) from staff preparing breakfasts, whistling, plates rattling, general loud kitchen noises and the smell of sausages. If you are really lucky you can expect to be woken up at frequent intervals throughout the night by staff emptying bottles into bins. If you enjoy sleep, don’t expect to in this room. It was quieter in the corridor. Booked for 4 nights, I was offered an alternative for the final night. I declined to move as travelling with a 3 year old involves a lot of stuff. We were also out early and back just in time for bed so it was difficult to coordinate a change of room without it interfering with our plans or our daughter’s routine. So be prepared with ear plugs incase they allocate you this gem of a room. They are clearly aware there are issues with this room, yet they continue to use it for punters!!! You would probably sleep better on the hard shoulder of the M271. I was looking forward to the quiet stay as per other reviewers promised, instead I’m knackered and looking forward to going home to my own bed."

"Food excellent, friendly staff,pool a bit small."

"This was lovely in many ways. My room was spotless and spacious, Breakfast was hot and plentiful with a reasonable choice. The new season has maybe not kicked in as some of the outside areas could do with a little tidy up. All the staff I met were friendly and helpful. This is not the fault of the hotel, but it is worth noting that there are few public transport links to the local towns and seemingly none before 9.30 am or after about 7 pm.,"

"Could be better quality cooked breakfast"