Front of property - evening/night

Reviews of Hakodate Kokusai Hotel

4 out of 5
Hakodate Kokusai Hotel
5-10 Otemachi, Hakodate, Hokkaido

Reviews

8.8

Excellent

Rating 10 - Excellent. 518 out of 999 reviews" "
Rating 8 - Good. 337 out of 999 reviews" "
Rating 6 - Okay. 99 out of 999 reviews" "
Rating 4 - Poor. 31 out of 999 reviews" "
Rating 2 - Terrible. 14 out of 999 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in all respects, in a great location. Highly recommend!
Stayed 2 nights in Mar 2024
Response from HAKODATE KOKUSAI HOTEL Reception on 13 Apr 2024
Thank you very much for choosing HAKODATE KOKUSAI HOTEL.We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests.

2/10 Terrible

Jeff

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Elston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Feb 2024
Response from HAKODATE KOKUSAI HOTEL Reception on 13 Feb 2024
Thank you for staying at HAKODATE KOKUSAI HOTEL. We appreciate you taking the time to write to us.Your kinds words are great to hear and further encouragement to make every stay a great one. We sincerely hope to welcome you again at our hotel.

10/10 Excellent

Hoi Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tse Kit Agnes

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Siyong

Stayed 3 nights in Dec 2023

8/10 Good

Kimiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテル入り口がちょっと分かりづらく、ぐるっと回ってしまった。  室内灯のスイッチが見つからず壁中探してしまった。  朝食の時スリッパで行ってしまい戻って履き替えさせられた、チェックイン時に前もって言ってくれると良いと思います。  朝食時に、外国人ウェーターの方の体臭が気になりました。
Stayed 1 night in Dec 2023
Response from 函館国際ホテル 宿泊部 on 12 Jan 2024
この度は函館国際ホテルをご利用いただき誠にありがとうございます。しかしながら、ご滞在中数々のご不便、ご迷惑をおかけいたしました事、この場をお借りして深くお詫び申し上げます。お客様の貴重なご意見をしっかり受け止め、今後さらなる向上に精進して参ります。この度はご多用の中、貴重なご意見を頂きまして誠にありがとうございました。お客様にまたお会いできます日をお待ち致しております。

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Dec 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 14 Dec 2023
Thank you very much for choosing HAKODATE KOKUSAI HOTEL.We appreciate you taking the time to write to us.Your kinds words are great to hear and further encouragement to make every stay a great one. We hope you will choose our hotel again in the future.

10/10 Excellent

mikiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to must visit spots, friendly staffs, and great breakfast! Great place to stay!!
Stayed 1 night in Nov 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 14 Dec 2023
Thank you for staying at HAKODATE KOKUSAI HOTEL.We appreciate you taking the time to write to us.We are glad to hear that you enjoy Hakodate city from our hotel.Also we are very grateful for your kind comments.Every staff member at our hotel will continue to strive to provide the best services for our guests.We hope we can serve you again at our hotel in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

YUMIN

Stayed 1 night in Nov 2023

8/10 Good

Siew Hwee

8/10 Good

Siew Hwee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well great stay in the hotel overall is good .
Stayed 3 nights in Nov 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 14 Nov 2023
Thank you for staying at HAKODATE KOKUSAI HOTEL. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel.Every staff member at our hotel will continue to strive to provide the best services for our guests.

10/10 Excellent

SANGHOON

Stayed 1 night in Nov 2023

8/10 Good

eiko

Stayed 2 nights in Oct 2023

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and modern hotel with a good selection of in house restaurants and walking distance to the railway station.
Stayed 1 night in Oct 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 14 Nov 2023
Thank you very much for choosing HAKODATE KOKUSAI HOTEL. We appreciate you taking the time to write to us.We sincerely appreciate your warm compliments.We hope you will choose our hotel again in the future.

10/10 Excellent

Limin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and make the parking really easy when I was worried about it
Stayed 2 nights in Oct 2023
Response from Hakodate International Hotel Accommodation Departm on 28 Oct 2023
Thank you for staying at Hakodate Kokusai Hotel.All the staff are happy to hear that you were satisfied with the parking area.All the staff will continue to strive to improve the service so that we can meet the expectations of our customers.We look forward to seeing you at Hakodate Kokusai Hotel when you come to Hakodate again.

10/10 Excellent

Heng Hon, san jose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and nice hotel
Stayed 2 nights in Oct 2023
Response from Hakodate International Hotel Accommodation Departm on 28 Oct 2023
Thank you for staying at Hakodate Kokusai Hotel.All the staff are happy to hear that you were satisfied with the hot springs.All the staff will continue to strive to improve the service so that we can meet the expectations of our customers.We look forward to seeing you at Hakodate Kokusai Hotel when you come to Hakodate again.

6/10 Okay

Daniel

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel was nice and clean and the staff were friendly (for Japan standards). However in terms of environmentally friendliness, there was too much plastic used in packaging for hotel items and little signage about saving water. The area was nice and easy access to tourist areas.
Stayed 1 night in Oct 2023
Response from 函館国際ホテル宿泊部 on 11 Oct 2023
Thank you very much for staying at Hakodate Kokusai Hotel.Thank you again for your compliments and high ratings.As you say, from the perspective of SDGs, there may still be some reductions possible.This will be a matter for future consideration.We look forward to seeing you again.Thank you.

6/10 Okay

Tazuko

Stayed 2 nights in Oct 2023
Response from 函館国際ホテル 宿泊部 on 28 Oct 2023
お客様より頂いた声を真摯に受けとめ、今後もお客様のご期待に沿えるよう、サービスの向上に努めて参ります。お忙しい中、ご投稿を賜りましてありがとうございました。

10/10 Excellent

YUJIRO

Stayed 1 night in Sep 2023
Response from 函館国際ホテル 宿泊部 on 28 Oct 2023
この度は、函館国際ホテルにご宿泊頂き、誠に有難うございます。大変ご満足いただけたようで、スタッフ一同も喜んでおります。お客様のご期待に沿えるよう、サービスの向上に誠心誠意努めて参ります。また函館へお越しの際は、函館国際ホテルでスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations At a good price
Stayed 5 nights in Sep 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 11 Oct 2023
Thank you for staying at HAKODATE KOKUSAI HOTEL.We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel.We hope we can serve you again at our hotel in the near future.

10/10 Excellent

Minoru

Stayed 2 nights in Sep 2023
Response from 函館国際ホテル 宿泊部 on 28 Oct 2023
この度は、函館国際ホテルにご宿泊頂き、誠に有難うございます。ご滞在中はご満足いただけたようで、スタッフ一同喜んでおります。今後もお客様のご期待に沿えるよう、スタッフ一同サービスの向上に努めて参ります。また函館へお越しの際は、函館国際ホテルでお待ちしております。

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property. Clean, new, very nice rooms and restaurants. Great value and location
Stayed 2 nights in Sep 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 10 Oct 2023
Thank you very much for choosing HAKODATE KOKUSAI HOTEL . We appreciate you taking the time to write to us.We are very grateful for your kind comments.Every staff member at our hotel will continue to strive to provide the best services for our guests.We hope we can serve you again at our hotel in the near future.

10/10 Excellent

Yen Yu

Stayed 1 night in Aug 2023
Response from 函館国際ホテル 宿泊部 on 14 Oct 2023
函館国際ホテルをご利用くださいまして誠にありがとうございます。この度は函館国際ホテルの高評価をいただきまして誠に有難うございます。今後もお客様のご期待に沿えるよう、スタッフ一同サービスの向上に努めて参ります。またのご利用お待ちしております。

10/10 Excellent

Takashi

Stayed 1 night in Aug 2023
Response from 函館国際ホテル 宿泊部 on 14 Oct 2023
函館国際ホテルをご利用くださいまして誠にありがとうございます。お食事や温泉大浴場について、ご満足頂きありがとうございます。今後もお客様のご期待に沿えるよう、スタッフ一同サービスの向上に努めて参ります。また函館へお越しの際は、函館国際ホテルでお待ちしております。

10/10 Excellent

Ayako, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the best hotel in this neighborhood. You must try it. Specially, morning buffet, around 3,000JPY was fantastic.
Stayed 1 night in Aug 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 14 Aug 2023
Thank you very much for choosing HAKODATE KOKUSAI HOTEL.We are very grateful for your kind comments.Every staff member at our hotel will continue to strive to provide the best services for our guests. We hope we can serve you again at our hotel in the near future.

8/10 Good

Shao Wu Ray

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It's a nice, comfortable hotel
Stayed 2 nights in Jul 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 14 Aug 2023
Thank you for staying at HAKODATE KOKUSAI HOTEL. We appreciate you taking the time to write to us.Your kinds words are great to hear and further encouragement to make every stay a great one. We hope we can serve you again at our hotel in the near future.

6/10 Okay

Ayako, Burbank

Stayed 3 nights in Jul 2023
Response from 函館国際ホテル 宿泊部 on 20 Aug 2023
この度は函館国際ホテルをご利用いただき誠にありがとうございました。お客様に気持ちよくお過ごしいただけますよう、スタッフ一同、サービスの向上に誠心誠意努めて参ります。またのお越しをお待ち申し上げます。

8/10 Good

Chak Hang Bryan

Stayed 1 night in Jul 2023
Response from 函館国際ホテル 宿泊部 on 22 July 2023
この度は、高評価誠に有難うございました。

10/10 Excellent

mahiro

Stayed 2 nights in Jul 2023
Response from 函館国際ホテル 宿泊部 on 22 July 2023
函館国際ホテルにお越しいただき、誠に有難うございました。またのお越しをお待ち申し上げます。

10/10 Excellent

Wei

Liked: Cleanliness
Stayed 2 nights in Jul 2023
Response from 函館国際ホテル 宿泊部 on 20 Aug 2023
この度は、高評価をして頂き誠にありがとうございました。またお越しいただけますよう、日々努力してまいります。

8/10 Good

Yoshie

Stayed 1 night in Jul 2023
Response from 函館国際ホテル 宿泊部 on 16 Aug 2023
函館国際ホテルにお越しくださいまして、誠にありがとうございました。お客様がご不便な思いをなさらない様、日々気配りを大事にスタッフ一同努力しております。またのお越しをお待ち申し上げます。

10/10 Excellent

Chelvi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and friendly staff and clean environment but room is too small. Thank you for the pleasant stay
Stayed 2 nights in Jul 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 12 July 2023
Thank you for staying at HAKODATE KOKUSAI HOTEL. We appreciate you taking the time to write to us.We sincerely appreciate your warm compliments.We hope you will choose our hotel again in the future.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from 函館国際ホテル 宿泊部 on 16 Aug 2023
この度は、函館国際ホテルをご利用いただき誠にありがとうございました。ご評価をお寄せいただきありがとうございます。

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2023
Response from 函館国際ホテル 宿泊部 on 16 Aug 2023
高評価ありがとうございました。またのお越しをおまちしております。

10/10 Excellent

Fang-Yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的旅人住所
走路就可以到 朝市 吃新鮮的海鮮蓋飯,頂樓 有 溫泉澡堂 可以享受….
Stayed 2 nights in Jun 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 12 July 2023
非常感谢您本次光临HAKODATE KOKUSAI HOTEL。更感谢您与我们分享您宝贵的意见。感谢您的赞美,我们感到荣幸。今后也请您多多关照。

10/10 Excellent

MINEKO

Stayed 1 night in Jun 2023
Response from 函館国際ホテル 宿泊部 on 30 June 2023
この度は、函館国際ホテルにご宿泊頂き、誠に有難うございます。ご滞在中は大変ご満足いただけたようで、スタッフ一同も喜んでおります。今後もお客様のご期待に沿えるよう、スタッフ一同サービスの向上に努めて参ります。また函館へお越しの際は、函館国際ホテルでお待ちしております。

10/10 Excellent

HIROSHI

Stayed 1 night in Jun 2023
Response from 函館国際ホテル 宿泊部 on 30 June 2023
この度は、函館国際ホテルにご宿泊頂き、誠に有難うございます。ご滞在中はご満足いただけたようで、スタッフ一同喜んでおります。今後もお客様の快適なご滞在を演出できますよう、スタッフ一同サービスの向上に努めて参ります。また函館へお越しの際は、函館国際ホテルでお待ちしております。

10/10 Excellent

YEOJIN

Stayed 2 nights in Jun 2023
Response from 函館国際ホテル 宿泊部 on 30 June 2023
この度は、函館国際ホテルにご宿泊頂き、誠に有難うございます。ご滞在中は大変ご満足いただけたようで、スタッフ一同も喜んでおります。今後もお客様のご期待に沿えるよう、スタッフ一同サービスの向上に努めて参ります。また函館へお越しの際は、函館国際ホテルでお待ちしております。

10/10 Excellent

DAISUKE

Stayed 1 night in Jun 2023
Response from 函館国際ホテル 宿泊部 on 30 June 2023
この度は、数ある宿泊施設から函館国際ホテルをお選び頂き、誠に有難うございます。また、ご多用の中、高評価を頂き重ねてお礼申し上げます。今後もお客様の充実したご滞在を演出できますよう、スタッフ一同サービスの向上に努めて参ります。また函館国際ホテルをご利用いただければ、嬉しく存じます。 スタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Walking distance to shopping street and markets.
Stayed 2 nights in May 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 12 June 2023
Thank you very much for choosing HAKODATE KOKUSAI HOTEL.We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel.Your kinds words are great to hear and further encouragement to make every stay a great one. We hope we can serve you again at our hotel in the near future.

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Made for a pleasant stay
Stayed 2 nights in May 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 12 June 2023
Thank you for staying at HAKODATE KOKUSAI HOTEL.We appreciate you taking the time to write to us.We are very grateful for your kind comments.Every staff member at our hotel will continue to strive to provide the best services for our guests.

10/10 Excellent

cary

Stayed 3 nights in May 2023
Response from 函館国際ホテル 宿泊部 on 30 June 2023
この度は、函館国際ホテルをご利用くださいまして誠にありがとうございます。また、お忙しいところご評価をお寄せ頂き、重ねて御礼申し上げます。お客様の心地良いご滞在を叶えるべく、スタッフ一同サービスの向上に誠心誠意努めて参ります。函館にお越しの際は、函館国際ホテルのご利用をお待ち申し上げます。

10/10 Excellent

yumiko

Stayed 1 night in May 2023
Response from 函館国際ホテル 宿泊部 on 30 June 2023
この度は、函館国際ホテルにご宿泊頂き、誠に有難うございます。高評価を頂きスタッフ一同大変励みになります。より一層お客様のニーズにお応えできます様、サービスの向上に努めて参ります。また函館へお越しの際は、函館国際ホテルでお待ちしております。

10/10 Excellent

Ng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, wakable distance from hakodate station, tram stations, and nearby sightseeing places. Room is spacious and clean. The only problem is the long queue waiting for breakfast in the morning. We need to arrive 20-30 mins ahead for queuing. However, breakfast buffet options are great.
Stayed 3 nights in May 2023
Response from HAKODATE KOKUSAI HOTEL Reception on 12 June 2023
Thank you for staying at HAKODATE KOKUSAI HOTEL.We appreciate you taking the time to write to us.We sincerely appreciate your warm compliments.However, we deeply apologize for the long queue waiting for breakfast in the morning.Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.We hope you will choose our hotel again in the future.

8/10 Good

Nahoko

Stayed 1 night in May 2023
Response from 函館国際ホテル 宿泊部 on 30 June 2023
この度は、函館国際ホテルにご宿泊頂き、誠に有難うございます。今後もすべてのお客様にご満足頂けるようスタッフ一同で誠心誠意努めて参ります。またのお越しをお待ち申し上げます。

10/10 Excellent

Tatsuhiko

Stayed 2 nights in Apr 2023