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Sheraton Hai Phong

5.0 star property
Luxury hotel connected to a shopping centre in Hai Phong with 2 restaurants

Photo gallery for Sheraton Hai Phong

Executive Suite, 1 King Bed, Non Smoking (View)
Lobby
Presidential Suite, 1 Double Bed (View) | Living room
Lobby
Executive Suite, 1 King Bed, Non Smoking (View) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Air conditioning
The current price is AU$125
includes taxes & fees
19 July - 20 July

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Presidential Suite, 1 Double Bed (View)

Presidential Suite, 1 Double Bed (View)

Presidential Suite, 1 Double Bed (View)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 300 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking (View)

Club Room, 2 Single Beds, Non Smoking (View)

Club Room, 2 Single Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (View)

Executive Suite, 1 King Bed, Non Smoking (View)

Executive Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds
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About the area

Map
Vinhomes Imperia Urban Area, Ha Noi Str, Thuong Ly Ward, Hong Bang District, Hai Phong, 180000

What's nearby

  • Du Hang Pagoda - 3 min drive - 2.3 km
  • Hai Phong Opera House - 3 min drive - 2.6 km
  • Hai Phong Museum - 3 min drive - 2.6 km
  • Lach Tray Stadium - 5 min drive - 3.7 km
  • Aeon mall lê chân hải phòng - 5 min drive - 5.9 km

Getting around

  • Hai Phong Train Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 22 min drive

Restaurants

  • ‪The Paul - ‬4 min walk
  • ‪Green Paris - ‬1 min walk
  • ‪Inbox cafe - ‬10 min walk
  • ‪Quán Ba Bữa - 七号食堂 - ‬4 min walk
  • ‪Yotea1 - ‬3 min walk

About this property

Sheraton Hai Phong

Luxury hotel located in Hồng Bàng
Consider a stay at Sheraton Hai Phong and take advantage of a terrace, a shopping centre on-site and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Concierge services, 4 meeting rooms and a porter/bellboy
  • Guest reviews give good marks for the overall condition
Room features
All 362 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, recycling and electric kettles

Languages

Chinese (Mandarin), English, Vietnamese

Similar properties

Pool

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  • Spa
  • Parking included
  • Air conditioning
  • Business services
9.6 out of 10, Exceptional, 28 reviews
The price is AU$154
includes taxes & fees
18 July - 19 July
Pullman Hai Phong Grand Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 396,900 for adults and VND 396,900 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aqua Bar
  • Harbor
  • Lobby Cafe
  • Yi Ling Ling

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (102 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Extra beds are available only for children 4-11 years old.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1270500.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 396900 for adults and from VND 396900 for children
  • Airport shuttle fee: VND 2079000 per vehicle (return, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2079000 (return)
  • Rollaway bed fee: VND 1270500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Vinpearl Hotel Imperia
Vinpearl Imperia Hai Phong
Vinpearl Imperia
Sheraton Hai Phong Hotel
Sheraton Hai Phong Hai Phong
Vinpearl Hotel Imperia Hai Phong
Sheraton Hai Phong Hotel Hai Phong

Frequently asked questions

Does Sheraton Hai Phong have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Hai Phong?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Sheraton Hai Phong on 19 July 2025 start from AU$124.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hai Phong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Hai Phong?

Self-parking is free at this property.

What time is check-in at Sheraton Hai Phong?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Hai Phong?

Checkout is at noon.

Does Sheraton Hai Phong provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 2079000 per vehicle applies.

Where is Sheraton Hai Phong located?

Located in Hồng Bàng, this luxury hotel is 16.8 mi (27.1 km) from Do Son Beach, and within 32 mi (52 km) of Dragon Park and Cat Ba National Park.

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Sheraton Hai Phong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 150 out of 234 reviews
Rating 8 - Good. 54 out of 234 reviews
Rating 6 - Okay. 16 out of 234 reviews
Rating 4 - Poor. 7 out of 234 reviews
Rating 2 - Terrible. 7 out of 234 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and bedding are great.
Stayed 1 night in May 2025

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility, Good service, Good breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room great helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Everything are good
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, breakfast buffet really wide variety of western, Japanese, Korean, and Chinese offerings.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Uyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we stayed only one night in Hai Phong, Sheraton was the best hotel we stayed during our entire trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, friendly staffs, great location, and great dining options.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great rooms, super friendly staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Zimu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent stay! Lovely staff, nice location, great meal. Happens to be the kid’s birthday, he’s super happy cuz Hotel prepared balloons and cake!
Stayed 1 night in Jul 2024

8/10 Good

Kang Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but expect more breakfast option.

Good hotel, good facility and very clean. However, I hope there is a variety of breakfast options.
Stayed 6 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel and Restaurant ! Great food 👍
Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Sheraton. Beautiful hotel, great staff and a nice area.
Stayed 1 night in Feb 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi was a very nice and pleasant person and because of her, I would visit this hotel when I have chances. Dep is another person who did great job to make me happy. Thank you.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

YOSHIYA

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Phan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Stayed 1 night in Feb 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It would be perfect 5 star except i asked for help buying a trqin ticket the reception wanted 2mill vnd went to train station 3 min taxi away cosy 110vnd it was a blatent way to make money
Stayed 3 nights in Sep 2024

8/10 Good

hae yeol

Liked: Cleanliness, staff & service, amenities
Electrical power has been stopped too often
Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service

bad

bad service
Stayed 2 nights in Mar 2024

4/10 Poor

Miu Shan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Disappointed for a well known hotel

When I used the bathtub on the first day night. I found a lot of black objects and informed the reception to arrange for check a clean up when I leave hotel on next day morning. When I back hotel at night and use the bathtub again, I found no one to check and clean, it looked like rust. When I checked out on 3rd day and told the reception, they just said sorry, sorry. And I believe they simply ignore the problem and will not take any action to solve the problem, it is very disappointed for me
Stayed 2 nights in Jun 2024

2/10 Terrible

Miu Shan

Disliked: Cleanliness, staff & service

Bad

Don’t recommend. So surprise to me due to have some issue during my stay. 1st no make up room when I come back even though I already request, the time almost 5:30pm. Next is no new sleeping shoes for me to change, 3rd no body wash. Highly recommend the group doing the improvement ASAP
Stayed 6 nights in Mar 2023

10/10 Excellent

Seigi

Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Stayed 2 nights in Mar 2025

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025