"The hotel is beautiful, and the staff were amazing and customer focused. Really liked our first time using a public bath. Also, like the complementary ice cream.
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"Had a high corner room with view. Very clean. Hotel provided a lot of amenities for use during stay. Chose to experience local restaurants for breakfast and dinner. Highly recommend Gora Brewery for dinner. Hotel staff very helpful with suggestions and guidance, especially Shohei at front desk."
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone
10/10 Excellent
"Family of four stayed a regular room with very comfortable floor mats. Everything from the staff to the cleanliness and attention to detail was amazing. We really enjoyed the onsen experience including the provided yakats. Easy walk from the train station or a very inexpensive cab. We opted for the half board and that was amazing 7 course Japanese mess worth every yen! We were sad to leave."