Bai Chay Hotels, Ha Long

"Room was clean but the turn down service was underwhelming."

"Beautiful property Friendly staff"

"Large pool, hotel staff professional, clean hotel. "

"Clean room, roomy, breakfast is very spacy, but food was just ok"

"Breakfast was lovely good views , freindky staff"

"Great variety for the breakfast."

"Staff is amazing!"

"Staff was very pleasant"

"The room was spacious and clean. The staff were friendly and helpful. Right across from the port, I had the ocean view with balcony, so was a pleasure seeing the view from bed"

"Great service the people there are amazing organised my cruise, my bus and when i stupidly left my passport there they sent it to me on a bus so i wouldn’t miss my flight. I’ve traveled for three weeks in Vietnam and this is by far the best! Would recommend and if I go back to Ha long bay I will always choose to stay here! "

"Fabulous hotel and amazing breakfast "

"As always staff and cleanest on point, always stay here when I come ha long"

"Nice hotel and very clean "

"The staff were great!"

"a very nice property with good sized, clean rooms."

"Rooms were great with mezanine bedroom for 3, cute decor and good breakfast. Great location to explore and Sunworld but tucked away too. "

"接待室沒有空調，但是房間非常漂亮。"

"Hotel is cheap and close to the busy area. Owners were amazing and hooked us up in so many ways. They rented us a cheap motorbike, booked our tour, translated phrases to get us back to the airport in Hanoi, and got us a taxi. Won us over for sure. The hotel is good but the service is amazing. "

"Had a great stay at Yen Residences, great location for touring Ha Long Bay."