Bai Chay Hotels, Ha Long

"The most beautiful, well finished hotel we have ever stayed in. The room was a great size, staff so pleasant and helpful and the amenities top class. Would recommend this hotel to anyone. The views here Ha Long Bay are an added bonus and the hotel ensure the beach area is kept pristine and clean. 10/10"

"quiet area, great hotel, clean with friendly staff"

"Beautiful hotel. "

"The room was spacious and clean. The staff were friendly and helpful. Right across from the port, I had the ocean view with balcony, so was a pleasure seeing the view from bed"

"Great variety for the breakfast."

"日本人旅行者です。 最高に満足のいく1泊2日でした。ある程度、古い船体かもしれないですがメンテよくお部屋もダイニングなども快適でした!　スタッフの方々もフレンドリーでホスピタリティ溢れるプロフェッショナル意識の高く滞在が楽しかったです。団体さんもいたので、満室だったかもです。乗客の方は基本欧米からっぽかったです。ハネムーンの特別対応もしてくれて思い出に残る良い滞在となりました。アクティビティも豊富だし、食事も全部美味しかったです。安心して参加できました。"

"Room was clean but the turn down service was underwhelming."

"Great breakfast, beautifully outdoor swimming pool"

"Staff is amazing!"

"Beautiful property Friendly staff"

"Everything was perfect"

"They do not provide proper instruction on how to collect the room key card. The Ala Carte managed by Anstay. The management should provide a clear instructions to their customers. I hired a taxi to go around just to find the address provided in the email but unfortunately the address was very difficult to find. Mostly of their staff cannot speak or understand english. They don't even reply on messages they have very poor communication."

"Fabulous hotel and amazing breakfast "

"Had a great stay with impressive attention to detail throughout. The room was beautiful with an amazing view, making it a truly relaxing experience. The staff were very attentive, especially when it came to my dietary requirements, which I really appreciated. Highly recommend! "

"a very nice property with good sized, clean rooms."

"The staff were great!"

"Very new and modern room. "

"สวยงาม เป็นกันเอง ห้องสะอาดและกว้าง ห้องน้ำก็ดี แถมดูแลประทับใจ"