Wyndham Hotels in Ha Long Bay from AU$104

"We were a little apprehensive about booking our bucket list Ha Long Bay cruise with Scarlet Pearl after reading mixed reviews in various platforms but we went ahead with it and went with no expectations. We were very pleasantly surprised. The pick from our hotel in Hanoi was on time and in a luxury van which was very comfortable. We did stop at a pearl store on the way but there was zero pressure to buy anything. Check in was smooth and so was the transportation to the boat itself. Upon arrival we received a very warm welcome. The boat looked very classy and the staff very friendly. We were celebrating our wedding announcement and they went out of the way to make us feel special. Wendy is an excellent cruise manager. Her entire crew is super friendly and helpful. Very attentive to the passengers’ needs at all times. Food on the cruise is excellent and so are the drinks. They are very reasonably priced considering this is a cruise ship. Excursions are all well planned and excellent. Chris, the assistant manager is very knowledgeable and is very involved. We also took a private sunset cruise with another couple and that is just fantastic. Tony accompanied us on this cruise and showed off his smart phone camera skills by taking amazing photos. I can go on and on but this should give you an idea. I don’t understand the negative reviews. There is nothing negative about this cruise. All positive. Special shout out to Wendy, Chris, Jessica, James and Tony. Amazing people."

"This is an amazing property!! Top notch service, hospitality. The grounds are beautiful. Quiet and peaceful. The breakfast buffet was and room service food was excellent. Would stay here again in a heartbeat!!"

"Great experience: comfortable and great staff . "

"The property is absolutely beautiful with easy access the Cat Ba Beach 3. The staff was extremely professional and accommodating and made our stay very relaxing. "

"Beautiful property, pools and restaurant with an amazing buffet. "

"Lovely resort in an amazing location, the view is simply spectacular! Easy check in and check out, the double room was very comfortable, and the breakfast and dinner buffets had plenty of local and international options. Although I understand about an additional cost for alcoholic or soft drinks, they could at least offer free water during the dinner buffet. I highly recommend a stay at this relaxing beach resort."

"The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi"

"I would highly highly recommend booking the oasis when you are on Cat Ba island. The staff were very friendly and helpful. They helped us book excursions, transportion, and were readily available for communication on WhatsApp. Property is beautiful and in a wonderful location. You are close to all the restaurants nearby and staff will help guide you anywhere! If you decide to get a drink at Oasis bar 2, make sure to try a fun bucket!!! We were a little confused about the difference between oasis 1 and oasis 2. Oasis 1 is the restaurant and “club” (after 10 pm). It is a few minute walk from oasis 2. Oasis 2 has the rooms, bungalows, pool, and check in! "