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"We arrived by train and the hotel is any easy 10 minute walk from the station and then just under 10 minutes to the town centre. The hotel was lovely. I cannot think of anything to be negative about. The room was quiet, the bed comfy and I loved the decor. (We were in a 'clocks' room.) All the staff were pleasant and helpful and there is both a restaurant and bar food. The food in both was very good and slightly unusual. Chester itself is a great place to visit and it is easy to go into Liverpool on Merseyrail. Chester has a lot of history, shops and restaurants!"

"Great location but the hotel and rooms are tired parking is a nightmare as people using the leisure club take up all the guest parking so had to park next door. Rooms are large but tired. "

"Great hotel; clean, well-located and very comfortable. Staff were friendly. Would stay again!"

"Booked because of the spa, such a disappointment. Tiles missing out of the steam room, only noticed as it wasn’t working, not one shower in the spa area working, had to go into changing rooms to shower down after sauna etc. water fountain not working. Changing rooms not much better, locker had key code locking, difficult to find one that actually worked, hair drier not working either. Such a shame it’s being run down as could be stunning."

"Ideally placed close to the City centre. Excellent value for money."

"Centrally located, everything you could possibly want a short walk away. "

"Parking secure, bar food good, room lovely"

"Comfortable "

"Fantastic stay for my muns birthday The food in Palm Court was excellent, great service from Ollie and a perfect evening we had "