Spa Hotels & Resorts in Guzmán Abajo from AU$204

"A resort of this caliber should have a high level of service and sadly, it fell very short. Resort is beautiful, huge but beautiful. Service times took forever and even when there was finally service, everyone was just going through the motions. No one was pleasant. I’m all about first impressions and the front desk didn’t do so great. Not welcoming at all. We celebrated a birthday and they did not have a candle! I mean.. vacations usually include birthday celebrations, so the la k of candle for my young child was disappointing. Besides the slow service, everything else was great. Plentiful chairs and towels, good food, lovely grounds, fun waterpark, nice rooms (marina side), nice beach, fun ferry ride. I’d recommend getting a private palapa on the beach. Service was just really not it."

"This was a fabulous hotel. Extremely family friendly and a huge bonus getting a rate including the wonderful breakfast buffet. The food at the resort was excellent including the beach restaurant which did not at all feel like “hotel food”. Rooms were spacious and comfortable- we got two connecting rooms for the kids. They were nice and cool, very updated, and bedding was comfortable - all very important to us. The one flaw is the lack of seats by the pool - you have to claim a seat very early. I would also like to see a lighter menu for lunch vs the same menu as dinner when ordering chair-side by the beach. I’d say if you’re traveling with kids it’s a huge hit- I could also see this for couples too but most importantly as compared with casino resorts, wasn’t a big party spot which we appreciated. We will definitely return! "

"This place is absolutely beautiful"

"We had an awesome time "

"Stay was great! However, you can hear everything from the next person’s room. So screaming children will wake you up."

"Very clean "

"Rooms were clean, staff were friendly, accommodating, engaged and entertaining! Love the stay here and didn’t want to leave."

"Overall the property was great"

"Pool side you need to get to early because it’s not very big. It is beautiful "