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"Place closed for the season. No one there except caretaker. "

"It has a 5 minute shuttle bus to the airport, which is nice."

"The hotel was clean, the staff was very friendly and helpful. I am a 47 year old female, I felt safe in the hotel and in the city. I would stay here again for sure."

"Perfect location, wonderful staff and great rooms."

"Warm and welcoming Staff Greatly maintained and located hotel This is our 4th stay"

"Excellent staff very helpful, clean and comfortable hotel was great"

"Amazing service from the front staff to the restaurant. Very comfortable room and lovely bathroom, felt like a spa."

"Was a really great breakfast selection, rooms very clean & central "

"We enjoyed our stay. Being english speaking the front desk was accomodating and made us feel welcome. Our room had a balcony with a view of the river and square which was a great way to unwind. It felt like a relaxing piece of paradise "

"Amazing showers!!! Sitting on the balcony was awesome and breakfast was very nice. Our host spoke english extremely well. Cute and quiet town."

"Staff were there from 1600 to 2300. Room was small. Kitchen had quite limited utensils and no toaster or kettle."

"The breakfast was really good and varied. The rooms were very comfortable and with a nice view"

"Great place and staff was amazing"

"This has a fantastic location and a decent breakfast with kind staff"

"Interesting property with friendly staff, good value basic breakfast. Ideal for stay with teenage family"

"Excellent stay"

"Very good, enjoyed the stay!"

"Nice hotel"

"Perfect location for the museum and walks to the old town"

"This is a good, centrally located, easily accessed hotel in the heart of Bilbao"