Search Guérard hotels

"This was my second visit to the Cheyenne hotel. The hotel is clean and very well themed . The breakfast was decent and has a good selection of food. The hotel is about a 15 min walk to the parks and has a shuttle bus for those not wanting to walk. My only issue was the time it took to check in to then be sent to another qué to collect my child's priority pass. Parking at the hotel was great and no issues getting a space"

"Great access to train station, food , and shopping. Easy 5-10 min walk to places. One train stop from Paris Disney. Food available in lobby/ bar area. What you would expect at mid- level so not disappointed. Would stay again."

"We selected this hotel due to proximity to Disneyland but were really delighted by the experience. From the moment of check-in to last moment of check-out, the experience was really positive. Our room/bathroom were surprisingly large and well appointed. The included breakfast was AMAZING. A large selection of hot, cold and baked items. We especially loved the fresh squeezed orange juice (really cool machine that freshly squeezed each glass...) and croissants (yum!). The train station is literally across the street, and it is only one stop to Disneyland. And the hotel also has a free shuttle (but it does make stops at other area hotels...). We chose to take the train as it was easy and frequent. We highly recommend staying here! I would note that there are A LOT of families/young children (not surprisingly...) so if you're looking for a quiet/romantic hotel, this isn't the one..."

"The location of this property is perfect, very hard to beat unless you're staying in a Disney hotel. You are around a 15-20 minute walk away from Disneyland park and a 10-15 minute walk from the shopping centre. The hotel operates a free shuttle to the park, we were told, if you don't fancy the short walk, but we ended up walking everywhere since it was a very lovely sunny weekend. The room was clean and had what you needed for your stay. The only issue is that the rooms are not soundproof, so you might hear other guests if they are being loud, which is the only downside to this property, but a simple gesture for them to turn the noise down should work :). But the location more than makes up for it. Other than that, it was a great stay for the time we were in the room, which wasn't a lot of time. Would recommend for anyone who is thinking about staying near Val d'Europe or going to Disneyland. "

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"This hotel was lovely, fresh bedding and towels every day. A nice continental breakfast in the morning and the bar served food until quite late which was handy and the bar alway felt very magical with the music and changing scenes that look like windows. The staff were very helpful, especially when my little girl wasn’t feeling well, they gave me directions to the nearest pharmacy (10min walk) so I could get some paracetamol. We enjoyed our stay here."

"I was a little worried about staying at an off site hotel. I am 100% glad I did. Ki hotel was so clean, the pool was amazing, the room was spacious and clean and had a full kitchen. The shuttle thy provided to go back and forth to train station was reliable and frequent. Had a great stay! Would 100% recommend to anybody. They have their own honey bees on the roof and the restaurant and breakfast were outstanding."

"I genuinely don’t even know where to begin—this was, without exaggeration, the worst hotel experience of my life. What was supposed to be a magical trip for my daughter’s birthday turned into a complete disaster, entirely because of this hotel. Dream Castle Hotel advertises itself as a 4-star property, but that is beyond misleading—it doesn’t even meet the most basic standards of a roadside motel. From the moment we arrived, everything went wrong. After an exhausting eight-hour flight with two young children, we arrived hoping for at least a bit of understanding or basic human decency. Instead, we were met by the worst front desk representative I have ever encountered. She was incredibly rude, dismissive, and completely unwilling to help. She refused to let us check in even a minute before 3 PM—no flexibility, no empathy, nothing. My children were so exhausted they were literally sleeping on the lobby couch, and she showed absolutely no concern. The hotel itself is extremely outdated, poorly maintained, and honestly just dirty. Everything feels old, worn down, and neglected. The amenities are in terrible condition, and cleanliness clearly isn’t a priority here. At one point, I grabbed a sandwich from the bar and it was completely frozen inside with the frozen chicken you couldn’t bite on. The fridge in our room was not working upon arrival and when I called to fix it, it was not fixed at all ,nobody even came. Avoid this place at all costs."

"Wasn’t worth what I paid for. Room run down, staff unfriendly and pool closed. I literally chose this place over the other for the pool."