Greenbrook Estates Hotels, St. Petersburg - Clearwater

"Staff was great. Lobby was nice but rooms are outdated and not what I expected by looking at the lobby!! But the price was good. So overall. 7.5 out of 10"

"Staff was cordial, WiFi was good "

"Room service didn’t come until 5:30 and did not restock towels. Front desk reception was snippy, refused to provide information when asked and told to look online. Room was overall clean but had an odor. The building itself was clean and bartenders / bus boys were friendly "

"Nice"

"Floor was sandy. Don't recommend staying on first floor as the tile floor is noisy when carts go past the room."

"I’ve stayed here multiple times. This place is always clean and the staff is always accommodating. The only issue I have ever had is with the pay for parking. My room key wouldn’t let me out the gate and I had to call for help which was resolved quickly. "

"Upon checking into our room, we discovered that the door lock was not functioning. We immediately contacted the front desk to report the issue and requested assistance. The front desk agent informed us that a maintenance staff member would be sent to fix the problem. However, after waiting a considerable amount of time, no one arrived. We called the front desk again, and this time we were told that no maintenance personnel were available. We then requested a room change, but the agent informed us that the hotel was fully booked. Despite this, we observed other guests continuing to check in, which made the situation even more concerning. We were traveling with our two daughters and were particularly worried about our safety, especially during the night. Unfortunately, we did not receive the support we needed. As a result, we were unable to sleep the entire night due to concerns about the unsecured door. It was a very stressful and upsetting experience for our family. We hope you will look into this matter and take appropriate steps to ensure better service and guest safety in the future."

"The hot tub was broken. We had to pay for parking. No free coffee. No free breakfast. Our room looked to the roof. The bunkbed was wobble. Top that off with a $45 resort fee. We could have have stayed at Disney and been better taken care of. We will never stay here again. "

"Great"