Search Chalets in Greater Antilles

"Very clean, very nice. The stuff there are so nice and always happy to help."

"1-star stay at Costa Bahia Hotel Paseo Caribe — unprofessional staff, dirty room, and mold everywhere. Checked in (or tried to) after a day out on the island. I know 4 pm is check-in—I arrived at 10 am expecting to drop bags, came back at 4:15 and was told the room still wasn’t ready. It wasn’t actually ready until 5:15. So we lost the first hour of our evening. Front desk is on the second floor, four people working (two women, two men) and all of them were goofing off behind the desk—throwing a pen around, joking, totally unprofessional. When I asked about a late checkout, I got attitude; the same staffer told me to “check back in the morning.” Next morning we called to request a late checkout and were told it was unavailable. At checkout, a couple trying to check in at 11 am were being offered early check-in for $75—so they’ll charge for early access but won’t extend a courtesy late checkout. Room condition was worse: • Outdated carpet and a persistent moldy smell. • Main orange couch was stained and not fit to sit on; floors were dirty with visible stains. • Bathroom had mold around the tub. Water pressure and hot water were the only positives. • Bed was the worst: the thin blanket had green mold on it (we didn’t notice until the next day). Pillow had a streak of blood. • Balcony door was off its track and a pain to open; view of the bay was nice but not worth the hassle. • All night there was an annoying beep from a utility closet in the hallway—sounded like a dying s"

"Was a great experience"

"Too much street noise. There were guests having domestic fights in the halls late at night. "

"I give it 6.8/10. Had a couple of problems with the room but the staff was understanding and friendly about it. Love how many pools there are, and the beach. The activities were just very limited when it came to English speakers. "

"Had a room with pool access, it was amazing. Staff was great and amenities were great as well!"

"Nice facilities & beachfront. Looks like the photos"

"I had a good experience room was clean staff was very pleasant and helpful "

"This is a beautiful property. It’s still recovering from the hurricane so the casino was not open. Very clean. The staff are friendly and attentive. However, everyone is working for tips so have cash handy. Fun activities, food is ok. Get there early if you want to dine at one of the restaurants. Wait lists are long. "