Luxury Hotels & Resorts in Great Lakes from AU$219

"I was told my reservation was switched to another hotel"

"I only chose this hotel cause it was the cheapest but I definitely regret it. The staff were rude, especially security for holding luggage. The rooms are so out of date, weird curtains and bedspread, the bed is hard as a rock and the pillows too fluffy to use. I got no sleep, save yourself!"

"The room was okay, but quite dated furniture and bathroom. The heated floor in the bathroom was nice. Hallway carpet needed to be vacuumed and cleaned. 24 hour security guard posted on each floor hallways and all over the hotel. Sauna was okay, no hot tub but a lovely pool (which was too cold to go into!) Check in staff member was not welcoming, check out staff member was much better. No complimentary breakfast. $15. plus tax cost for parking was in addition to the room charge. Hotel is in a good location, but didn't feel it was good value. Lots and lots of stairs!"

"The shower was most pathetic i hv ever seen in any hotel "

"Good for what you pay and the location can’t be beat."

"Fast check in and helpful staff. Was disappointed no option in room for decaffeinated tea. Only provided caffeinated options in room. "

"Clean, good location."

"The view from my room is beautiful, right in front of the waterfall. However, the carpet was wet, the pillows were too high, and one pillowcase had a blood-like stain. There were insects in the room, and I could hear the hair dryer from the next room. They took a long time to find my reservation and charged me $50 to park my car. Apart from that, the location is good."

"My second time staying here and I will definitely be back- absolutely beautiful all around. 5 stars across the board"