Sofitel Chicago Magnificent Mile

Photo gallery for Sofitel Chicago Magnificent Mile

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sofitel Chicago Magnificent Mile

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Chicago Magnificent Mile

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
20 E Chestnut St, Chicago, IL, 60611

Explore the area

  • Popular LocationWater Tower Place4 min walk
  • Popular LocationJohn Hancock Center5 min walk
  • Popular LocationChicago Riverwalk16 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)38 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Chicago

Located near the beach, Sofitel Chicago Magnificent Mile is in Downtown Chicago, a neighbourhood in Chicago with great shopping. The area's natural beauty can be seen at Chicago Riverwalk and Grant Park, while Chicago Theatre and Art Institute of Chicago are cultural highlights. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's quiet location.

What's nearby

  • Water Tower Place - 4 min walk
  • John Hancock Center - 5 min walk
  • Chicago Water Tower - 5 min walk
  • Northwestern Memorial Hospital - 9 min walk
  • Chicago Riverwalk - 16 min walk

Getting around

  • Millennium Station - 2 min drive
  • Chicago Station (Red Line) - 3 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • Bistronomic - 2 min walk
  • Bar Toma - 3 min walk
  • Devon Seafood Grill - 3 min walk
  • American Girl Place - 4 min walk
  • Sunny Side Up & Coffee Shoppe - 4 min walk

About this property

Sofitel Chicago Magnificent Mile

Luxury Chicago hotel in Downtown Chicago, walk to Michigan Avenue
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking.
Sofitel Chicago Magnificent Mile offers 415 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in April 2018.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, French, German, Italian, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 76.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 25.00-40.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated guest rooms – April 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 31 lbs/14 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per night
  • Resort fee: USD 23.48 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 25.00 and USD 40.00 per person (approximately)
  • Valet parking fee: USD 76.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1041 out of 1446 reviews
5 - Excellent 72%
Rating 4 - Good. 242 out of 1446 reviews
4 - Good 17%
Rating 3 - Okay. 78 out of 1446 reviews
3 - Okay 5%
Rating 2 - Poor. 40 out of 1446 reviews
2 - Poor 3%
Rating 1 - Terrible. 45 out of 1446 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room service and the restaurant selections were VERY limited.
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay! Everything perfect!
Stayed 2 nights in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel is always accommodating and service is excellent. The location is at the center of everything.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The gentlemen working on third shift kept telling us the patio was closed when we would come out of our room for a smoke. Treating us as if he we’re executing a no smoking on the property rule. Was rude and frankly it was very weird. Everything else was great except for this guy acting that a tough guy.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Comfortable bed. Great staff
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is excessive. Wish there was more food options at the hotel.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Spotless. Great location. Good value
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay with a very helpful staff. Enjoyed every minute
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit, great food!
Stayed 3 nights in Jun 2022