Ace Hotel in Great Lakes from AU$433

"Room do not have fireplace "

"Upon arrival we learned the gym and pool were closed due to tv filming going on at the hotel, we should have been informed of that when booking. After checking in and unpacking, we had to be relocated to another room because of loud noises coming through the ceiling and walls (apparently a water pipe/pressure problem). Then the key cards to the new room didn't work and we had to go back down to the front desk to get that sorted (no apology from staff at all). New room missing a few items - face cloths, shampoo, bed coverlet. Asked front desk in the morning to provide these things. Not only did the items not come, but our room did not get cleaned at all. Key cards stopped working again in the afternoon and we had to get that fixed again at front desk. Wi-fi very spotty entire 2-day stay. "

"The hotel is quite large, clean and has a lot of amenities to offer. We chose this hotel due to its location - we were attending a concert. It was close to TTC access. If you have an oversized vehicle to park (anything over 5'2) - onsite parking might be an issue for you. Fortunately I got the last spot in the very small above ground lot."

"Very nice hotel in good location, clean and spacious rooms. Good amenities, friendly staff. Superb buffet breakfast"

"Edna at the buffet was excellent. Very nice and made the best eggs! "

"Staff was very friendly and helpful! Food in restaurant was very good. Very clean!!"

"Great stay!!"

"We didn't use the pool and had left our pets home. "

"Great location and the hotel was standard. "