"Staff were excellent
Rooms smallish but very well planned and good facilities
Breakfast was very good
Only complaint - bar closed at 11 so when we came back at night we couldn’t sit with our friends and have a coffee or drink inntnhe lounge "
"Had to change rooms 3 times as it sounded like someone was taking a shower in my room in each one. Took over an hour to get a room sorted. Lots of school trips staying with only one person on reception. Free shuttle ferry to Canary Wharf was great."
"The rooms were clean and also very quiet considering you’re attached to the airport.
The breakfast was good with plenty of variety.
Staff were polite and friendly."
"While the location is perfect, the hotel lacks security upgrades. STG has been my go-to hotel for over 20 years. However, lacks appreciate security measures. An individual could potentially walk off the street right up to the room. The room door remains without additional security measures.
The self check-in is an upgrade in technology with supportive personal for thouse who may experience challenges. This however appears to be the only visible improvement."
"Lovely hotel in an excellent location. Walking distance to Westminster Abbey, Buckingham palace, gallery and museum. Room was clean, reasonable size and property appeared well maintained. Staff were very friendly. Will definitely stay again."