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"Easy parking,great food,lovely grounds."

"Very dated hotel. It’s clean and the staff are polite. The bar had run out of tapped beer and snacks. Not only that it shut before midnight including residents. Barman did give me a free short to compensate but a group of friends meeting up would have happily sat there until late! Breakfast was decent, a little limited. Cooked offering was tasty. My room was a single and very small but got the job done."

"Always great, thanks"

"We had a mixed experience at Chilworth Manor, but the staff really made the difference. Initially, we were checked into a very small, basic room. The walls were in need of a fresh coat of paint and it felt quite tired. To make things difficult, we were placed right next to a couple with two dogs—which wasn’t ideal as we were staying with a baby. Thankfully, the staff were lovely when we raised our concerns. They were very understanding and moved us to a larger room, which we really appreciated. It made the rest of our stay far more comfortable. The hotel has a nice bar area with a good atmosphere. We also enjoyed using the pool; however, it’s worth noting that it seems to be run as a separate business rather than being exclusive to the hotel. It was quite busy during our visit because of children's swimming lessons taking up a lane alongside the regular swimmers, but it was still a nice facility to have access to."

"I booked this property to take my children to see grandparents just before Christmas, they hadn’t seen for over two years, it took me two years to save the money to do so. My eldest child caught a bug and I contacted the hotel to ask if there was any way they could move the booking as I had booked a non refundable room. I hoped with my explanation and the fact it was Christmas alongside the fact they are part of a worldwide hotel chain that they would show some compassion and Christmas spirit. However they just outright refused to change the booking and even had the cheek to offer me a good rate if I rebooked through them directly! I will never ever book a Hilton change hotel again, even if money became no object in the future. I had broken hearted children who were looking forward to seeing grandparents and I had to explain that Christmas wishes do not always come true. Very very poor customer service "

"Very good value, clean and well run."

"Internet was fast. Only problem I had was that the sink basin in bathroom was nearly completely blocked but got it fixed the next day.Clean room and friendly staff."

"Nice quiet spacious clean room (carpet a bit frayed in places) - just what we needed for a business stay. Good location in quiet street but handy for the town centre."

"Great hotel. Staff were good but let down with restaurant weekend staff that could have done more. I kinda felt they didn't make an effort asking a colleague or finding out to andwer my questions instead of just saying "I don't know" Got my simple request wrong 3 times which was a shame. In the end I didn't insist anymore as I felt will just add to my stress."