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Mercure Goulburn

Photo gallery for Mercure Goulburn

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Premium bedding, minibar, desk, blackout curtains
Premium bedding, minibar, desk, blackout curtains
Premium bedding, minibar, desk, blackout curtains
Premium bedding, minibar, desk, blackout curtains

Overview of Mercure Goulburn

UNESCO Sustainable Property

Mercure Goulburn

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
2 Lockyer Street, Goulburn, NSW, 2580

Explore the area

  • Popular LocationBig Merino1 min walk
  • Popular LocationBelmore Park4 min drive
  • Popular LocationGoulburn Recreation Area5 min drive
  • AirportGoulburn, NSW (GUL)14 min drive

Choose dates to view prices

About this area

Goulburn

Located in Goulburn, Mercure Goulburn is in the suburbs and near the airport. Goulburn Golf Club and Kingsdale Wines are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pomaderris Nature Reserve and Narrangarril Nature Reserve.

What's nearby

  • Big Merino - 1 min walk
  • Belmore Park - 4 min drive
  • Goulburn Visitor Information Centre - 5 min drive
  • Goulburn Base Hospital - 5 min drive
  • Goulburn Recreation Area - 5 min drive

Getting around

  • Goulburn Station - 4 min drive

Restaurants

  • Edge Bar & Restaurant — 1 min walk
  • Grit Cafe - 2 min walk
  • Tattersalls Hotel - 4 min drive
  • Lotus Chinese Restaurant - 4 min drive
  • The Tatts - 4 min drive

About this property

Mercure Goulburn

Eco-friendly motel with restaurant and bar/lounge
This smoke-free motel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. All 74 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, guests will find plasma TVs with digital channels, and other amenities include room service and premium bedding.
Mercure Goulburn offers 74 forms of accommodation with minibars and coffee/tea makers. Beds feature premium bedding. Plasma televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Continental breakfast available for a fee daily: AUD 10-20 for adults and AUD 5-10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Italian

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 10 and AUD 20 for adults, and AUD 5 and AUD 10 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Trappers
Best Western Trappers Motor
Best Western Trappers Motor Goulburn
Best Western Trappers Motor Inn
Best Western Trappers Motor Inn Goulburn
Trappers Motor Inn
Mercure Goulburn Motel
Mercure Goulburn
Mercure Goulburn Motel
Mercure Goulburn Goulburn
Mercure Goulburn Motel Goulburn

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 629 out of 997 reviews
5 - Excellent 63%
Rating 4 - Good. 301 out of 997 reviews
4 - Good 30%
Rating 3 - Okay. 37 out of 997 reviews
3 - Okay 4%
Rating 2 - Poor. 17 out of 997 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 997 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean rooms, friendly staff, food from restaurant was delicious! Highly recommend and would definitely stay here again :)
Stayed 1 night in Oct 2021

1/5 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Very disappointed
After driving 10 hours I was totally exhausted and needed food and a hot shower . On BBC arrival I was handed paperwork to fill out and then I asked where my room was situated . I specifically asked that I not be put in a room anywhere near the road or near a public access as the noise and lights of the cars would keep me awake and I was also staying by my self which made me feel unsafe. The receptionist assured me that the room was not on the road and I wouldn’t be interrupted by lights or cars traveling by . This was incorrect when I drove to my room , or was the last room parallel to the road and the lights were lit up as it was a built up area . I couldn’t find my allocated parking spot as there was already a car in the one which I thought was mine so I drove around to the reception area again and asked which car spot was mine . She laughed at me and said oh no we don’t have allocated parking you just park wherever you can . It was pouring rain and could only park 300m away and then walk to my room with all my belongings . After my meal I went straight to bed and realized that the pillows provided were like bricks I did struggle with them before ringing reception and requesting soft ones .with hard pillows, lights in my room and cars traveling past every 3 seconds made it impossible. I rang reception and requested new pillows and was told that I would have to wait as she was on her own and didn’t know when she could get to me . Not in a polite way either
Stayed 1 night in Jun 2021

4/5 Good

Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the quality of the room and location is excellent. Also very quiet.
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay, very modern & clean
Stayed 1 night in Jun 2021