We arrived at 2pm to check in to find out that reception was closed, at check in time!! So you get there and find a sign with a number to call to get a code to open a safe and get your room keys. The room was not the one I booked, they gave me a different, much worse room. There's nobody around to talk to so I called the same number and complain and they simply said there was nothing they could do as they were fully booked. The room was disgusting, with carpets so old and so dirty and stained, like I've never seen before. I've travelled the world, I've been to very poor countries, stayed at hostels, and I've never seen anything like this, I fail to understand how can someone have the guts to rent out a property that old and dirty for 200 dollars a night!!!! We had to buy sheets to lay over the carpet so my baby could crawl a little bit. The blankets looked like they haven't been washed in a while, there was hair in one of them. Very old dirty curtains. The door frames had water damage / mold, the smoke detector is so old that it's vey impossible to believe it would work. There's no access to the beach without going past stairs, so it gets hard if you have a pram/beach trolley. The only good thing about this place is the location, with ocean views.