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Overview of Portobello Resort Apartments

Photo gallery

Outdoor spa bath
Outdoor pool
Outdoor pool
TV with cable channels
TV with cable channels
Entire apartment

Portobello Resort Apartments

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationPacific Fair Shopping Centre9 min walk
    Popular LocationThe Star Gold Coast10 min walk
    Popular LocationThe Oasis12 min walk
    AirportGold Coast, QLD (OOL-Coolangatta)28 min drive

Choose dates to view prices

  • Apartment, 2 Bedrooms

    Room amenities

    • 75 sq m
    • 2 bedrooms
    • 1 bathroom
    • City view
    • Sleeps 5
    • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds
    More detailsApartment, 2 Bedrooms
  • Apartment, 1 Bedroom

    4.6/5 guest room rating

    Room amenities

    • 53 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 Queen Bed
    More detailsApartment, 1 Bedroom

About this area

Gold Coast

Located in Gold Coast, Portobello Resort Apartments is in a shopping district and near the beach. Pacific Fair Shopping Centre and Cavill Avenue are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Currumbin Wildlife Sanctuary. Check out an event or a game at Metricon Stadium, and consider making time for Timezone, a top attraction not to be missed. Spend some time exploring the area's activities, including whale watching.
Popular Location

What's nearby

  • Pacific Fair Shopping Centre - 9 min walk
  • The Star Gold Coast - 10 min walk
  • Kurrawa Beach - 10 min walk
  • The Oasis - 12 min walk
  • Gold Coast Convention and Exhibition Centre - 16 min walk

Getting around

  • Broadbeach South Light Rail Station - 5 min walk
  • Varsity Lakes Station - 18 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 28 min drive

Restaurants

  • Le Café Gourmand - 5 min walk
  • Ten Japanese Restaurant - 9 min walk
  • Pancakes On The Rocks - 10 min walk
  • Cardamom Pod Broadbeach - 10 min walk
  • Gemelli Italian - 10 min walk
View map

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Portobello Resort Apartments

3.5-star Gold Coast apartments in Mermaid Beach, walk to Pacific Fair Shopping Centre
An outdoor pool, a spa tub and dry cleaning are available at this smoke-free apartment building. Self parking is free. Other amenities include laundry facilities, an arcade/games room and tour/ticket assistance. Each apartment features a washer/dryer and a kitchen with a fridge, a hob and a microwave. Guests can appreciate conveniences, such as a sofa bed and a dining area, and other amenities include free WiFi and a furnished balcony. Weekly housekeeping is available.
Portobello Resort Apartments offers 12 forms of air-conditioned accommodation with washers/dryers and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas and includes sofa beds. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Extended parking on site (AUD 50 per stay)
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)

Family friendly

  • Cots (infant beds): AUD 45 per week

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Rollaway/extra beds: AUD 30 per night
  • Sofa bed

Bathrooms

  • Shower
  • Hairdryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Games room

Outdoor areas

  • Furnished balcony/patio
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • Near the sea
  • Near the airport
  • Near a metro station
  • Near a train station
  • In the shopping district

Things to do

  • Whale watching nearby
  • Theme parks nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 12 rooms
  • 4 floors
  • 1 building
  • Built in 1997

See similar properties

Policies

Check-in

Check-in from 2 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 5:00 PM)
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per night.
Cots (infant beds) are available for AUD 45 per week

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Extended parking fee: AUD 50 per stay
  • Crib (infant bed) fee: AUD 45 per week
  • Rollaway bed fee: AUD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Portobello Broadbeach
Portobello Resort Apartments
Portobello Resort Apartments Broadbeach
Portobello Resort Apartments Broadbeach, Gold Coast
Portobello Apartments Broadbeach
Portobello Resort Apartments Mermaid Beach
Portobello Apartments Mermaid Beach
Apartment Portobello Resort Apartments Mermaid Beach
Mermaid Beach Portobello Resort Apartments Apartment
Apartment Portobello Resort Apartments
Portobello Apartments
Portobello Apartments Mermaid
Portobello Apartments Mermaid
Portobello Resort Apartments Apartment
Portobello Resort Apartments Mermaid Beach
Portobello Resort Apartments Apartment Mermaid Beach

Frequently asked questions

Can I cancel my reservation for free at Portobello Resort Apartments and receive a full refund?
Yes, Portobello Resort Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Portobello Resort Apartments cancellation policy on our site for more details about any exclusions or requirements.
Does Portobello Resort Apartments have a pool?
Yes, this property has an outdoor pool.
Is Portobello Resort Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Portobello Resort Apartments?
Self-parking is free at this property.
What time is check-in at Portobello Resort Apartments?
Check-in is from 2 PM - 10 PM. Late check-in is available during limited hours.
What time is check-out at Portobello Resort Apartments?
Checkout is at 10 AM.
Does Portobello Resort Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Portobello Resort Apartments located?
Located in Mermaid Beach, this apartment building is within a 15-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach are also within 2 mi (3 km). Broadbeach South Light Rail Station is 5 minutes by foot.
4.2
Very good
Rating 5 - Excellent. 76 out of 189 reviews
5 - Excellent 40%
Rating 4 - Good. 90 out of 189 reviews
4 - Good 48%
Rating 3 - Okay. 14 out of 189 reviews
3 - Okay 7%
Rating 2 - Poor. 6 out of 189 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 189 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness
The apartment was nothing fancy but it suited our needs. Left our booking too late, so not much to chose from. Was expecting a larger bed. Quiet location away from the hustle of Broadbeach/SP, not too far from restaurants and shops. Secure parking. Apartment clean. Would stay again
Stayed 2 nights in Aug 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness
Great location!
It's very convenient location, just few mins walk to Pacificfair, beach and casino. They only have stairs so it's bit hard for us to carry our laggages from car park to the room. The room was old but it's nicely cleaned and the receptionist was very friendly.
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas
Excellent location Excellent appartment
Stayed 3 nights in Dec 2019

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Staff & service
It was across the road to Hugh shopping centre and easy to walk to a lot of places.
Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
We had a great stay at Portobello apartments
Stayed 7 nights in Nov 2019

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