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Neptune Resort

Hotel Class
3.5 out of 5

Information

Reviews

4.3 / 5Excellent
457 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

What's nearby

  • Popular Location
    Pacific Fair Shopping Centre
    7 min walk
  • Popular Location
    The Oasis
    7 min walk
  • Popular Location
    The Star Gold Coast
    8 min walk
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    19 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Apartment, 1 Bedroom

    Room Amenities

    • 80 sq m
    • 1 bedroom
    • 1 bathroom
    • Mountain view
    • Sleeps 3
    More details

About this area

Broadbeach

Neptune Resort is located near the beach and in a walkable area with good shopping. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Slingshot and Sea World are not to be missed.

What's nearby

  • Popular Location
    Pacific Fair Shopping Centre - 7 min walk
  • Popular Location
    The Oasis - 7 min walk
  • Popular Location
    The Star Gold Coast - 8 min walk
  • Popular Location
    Gold Coast Convention and Exhibition Centre - 11 min walk
  • Popular Location
    SkyPoint Observation Deck - 4 min drive

Getting around

  • Broadbeach South Light Rail Station - 3 min walk
  • Varsity Lakes Station - 11 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 19 min drive

About this property

Neptune Resort

This smoke-free aparthotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, an outdoor tennis court and a spa tub are on-site. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

The front desk is open during the following times:
  • Monday-Saturday: 8 AM-6 PM
  • Sunday-Sunday: 8 AM-noon
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 8.0 per day.

Pets

  • Pets not allowed (service animals welcome)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 20 per person (approximately)
  • Crib (infant bed) fee: AUD 8.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Free WiFi is limited to 500MB per guestroom, per stay. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guest rooms. Parking height restrictions apply.

Property is also known as

  • Neptune Resort Broadbeach
  • Neptune Resort
  • Neptune Broadbeach
  • Neptune Resort Broadbeach, Gold Coast

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor swimming pool
  • Sunloungers
  • Spa tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking

Family friendly

  • Cots (infant beds): AUD 8.0 per day
  • Childcare (surcharge)

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–1:00 PM: AUD 20 per person
  • 1 restaurant and 1 coffee shop/cafe

Bedrooms

  • Rollaway/extra beds: AUD 35.0 per day

Bathrooms

  • A separate bath and shower
  • Hairdryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • TV with cable service

Outdoor areas

  • Balcony
  • Terrace
  • BBQ Grill
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Accessible bathroom
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (weekly)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • In-room massages

Location highlights

  • Near the ocean
  • Near a metro station
  • In the shopping district
  • In the entertainment district

Things to do

  • Outdoor tennis court
  • Fitness centre
  • Bike rentals, whale watching and surfing/boogie boarding nearby

General

  • 55 rooms
  • 9 floors
  • Built in 1997

Nearby activities

Activities

  • Bicycle rentals nearby
  • Surfing/boogie boarding nearby
4.3

Excellent

5 - Excellent
231
4 - Good
162
3 - Okay
48
2 - Mediocre
12
1 - Poor
4
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.1
Property condition

3/5

Seven days into our stay....we had to ask for room service.Brand new washingmachine needed service,micowave not working,no blanket on arrival.

Stayed 10 nights in Sep. 2019

4/5 Good

Walking distance to pacific fair shopping centre. Has laundry facilities.

Stayed 2 nights in Sep. 2019

5/5 Excellent

A great property. The staff were very obliging. Great, warm pool. Lovely tennis court.

Stayed 16 nights in Jul. 2019

2/5

This traveller didn’t leave comments with their review
Stayed 2 nights in Jul. 2019

5/5 Excellent

Great place. A bit dated , but has everything you need.

Stayed 2 nights in Jul. 2019

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