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Overview of Atrium Resort

Photo gallery

Featured image
Outdoor spa bath
Balcony
Balcony
Flat-screen TV

Atrium Resort

4 out of 5

4.2/5 Very good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationHarley Park18 min walk
    Popular LocationIan Dipple Lagoon20 min walk
    Popular LocationHarbour Town6 min drive
    AirportGold Coast, QLD (OOL-Coolangatta)43 min drive

Choose dates to view prices

1 Bedroom Spa Apartment 3.5 Star

No guest room rating
  • 80 sq m
  • Sleeps 3
  • 1 Queen Bed

1 Bedroom Spa Waterfront 4 Star

  • 79 sq m
  • Sleeps 3
  • 1 Queen Bed

2 Bedroom Spa Waterfront Deluxe

  • 79 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

2 Bedroom Spa Deluxe

  • 79 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

2 Bedroom Spa Apartment 4 star

3.6/5 guest room rating
  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

2 Bedroom Apartment Spa 3.5 star

No guest room rating
  • 80 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

2 Bedroom Apartment Waterfront

No guest room rating
  • 80 sq m
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

2 Bedroom Waterfacing Spa

No guest room rating
  • 80 sq m
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

About this area

Gold Coast

Atrium Resort is located in Gold Coast. The area's natural beauty can be seen at Broadwater Parklands and Surfers Paradise Beach, while Sea World and Slingshot are popular area attractions. Infinity Attraction and Timezone are not to be missed.
Popular Location

What's nearby

  • Harley Park - 18 min walk
  • Ian Dipple Lagoon - 20 min walk
  • Parkwood International Golf Course - 6 min drive
  • Harbour Town - 6 min drive
  • Sand Pumping Jetty - 12 min drive

Getting around

  • Helensvale Station - 14 min drive
  • Nerang Train Station - 22 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 46 min drive

Restaurants

  • Koconut Willy's - 20 min walk
  • Cav's Steakhouse - 3 min drive
  • Pizza Cittadella - 3 min drive
  • Curry Express | Biggera Waters - 3 min drive
  • The Terrace Thai Restaurant - 4 min drive

About this property

Atrium Resort

Elegant beach hotel and 2 outdoor swimming pools
Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a fitness centre. All 44 rooms have flat-screen TVs with cable channels, and feature kitchens with fridges, microwaves and dishwashers. Other amenities available to guests include washers/dryers, free WiFi and balconies.
Atrium Resort offers 44 forms of accommodation with washers/dryers and an iron/ironing board. Rooms open to balconies. Accommodation at this 4-star hotel has kitchens with fridges, microwaves and dishwashers.

This Gold Coast hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Outdoor tennis court
  • Hot tub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Kitchen
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Washer and dryer

See similar properties

Policies

Check-in

Check-in from 2 PM - 5 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 2:00 PM)
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 32.0 per night.
Cots (infant beds) are available for AUD 5.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 32.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas is limited to 60 minutes per day
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Atrium Biggera Waters
Atrium Resort Biggera Waters
Atrium Resort Hotel
Atrium Resort Biggera Waters
Atrium Resort Hotel Biggera Waters

Frequently asked questions

Does Atrium Resort have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at Atrium Resort?
As of 16 Apr. 2021, prices found for a 1-night stay for 2 adults at Atrium Resort on 19 Apr. 2021 start from AU$278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Atrium Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Atrium Resort?
Self-parking is free at this property.
What time is check-in at Atrium Resort?
Check-in is from 2 PM - 5 PM. Late check-in is available during limited hours.
What time is check-out at Atrium Resort?
Checkout is at 10 AM. Late checkout is available for AUD 50.00 (subject to availability).
Where is Atrium Resort located?
Located in Biggera Waters, this beach hotel is 0.9 mi (1.5 km) from Harley Park and 3 mi (4.8 km) from Broadwater Parklands. Ian Dipple Lagoon and Harbour Town are also within 2 miles (3 km).

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 368 out of 866 reviews
5 - Excellent 42%
Rating 4 - Good. 338 out of 866 reviews
4 - Good 39%
Rating 3 - Okay. 111 out of 866 reviews
3 - Okay 13%
Rating 2 - Poor. 37 out of 866 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 866 reviews
1 - Terrible 1%

3.8/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Staff & service, property conditions & facilities
Was not happy that no information was given about the renovations also the reception staff not helpful when asked what was happening on the top floor
Stayed 2 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, perfect for what we needed.
Stayed 3 nights in Feb 2021

3/5 Okay

The location was good, close to everything that I wanted
Stayed 3 nights in Feb 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Location was great, building definitely older but public areas well maintained and clean. Should not be rated a 4 star hotel however One a/c unit in apartment only which was incredibly noisy and very old. No a/c in bedrooms. No blockout curtains in master meaning walkway lights come in Lounges very old and worn, not comfortable Bed in master the worst we have ever slept on. No frying pan, only enough shampoo, wash, dishwasher powder, bin liner for one use, have to visit reception for extra only during their open times making it very inconvenient and makes the guest do all the work on a holiday. Views were great, room clean. Owners need to invest some cash into keeping units comfortable otherwise this should be rated a 3 star resort
Stayed 2 nights in Jan 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First time staying at Atrium and we will not be coming back. The rooftop swimming pool (the one you can see on the hero image) was being refurbished when we stayed there in January 2021 - which of course was never mentioned when we booked our stay. Had we known that was the case, we would have stayed elsewhere. There was another swimming pool with a spa which we were able to use. The pool was small and quite dated, and the spa was not heated which made it unusable. The sauna room was permanently locked with a "Sorry for the inconvenience" sign on the door. So, while we booked a stay at the hotel which advertised 2 x swimming pools, 2 x spas and a sauna room, we were only able to use an old, small swimming pool. How is that for a great holiday experience? The hotel did not offer any explanations nor did they try to compensate for the lack of the advertised amenities in any way, shape or form. The apartment we stayed in (water facing 2-bedroom spa) was really small, especially the living area, the kitchen was tiny, and the only air conditioner was in the living area. The bedrooms only had ceiling fans, which is not good enough for a hotel that claims to be 4 stars. Our apartment wasn't very clean, with rubbish left behind the bedside drawers, various clothing items left by previous guests in the main bedroom wardrobe and dirty plates in the pantry. The ensuite sink drain was clogged. Overall, a disappointing stay. Definitely, WOULD NOT recommend.
Stayed 6 nights in Jan 2021

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