Does Anchor Down Apartments have a pool?

Yes, this property has an outdoor pool.

Is Anchor Down Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Anchor Down Apartments?

Self-parking is free at this property.

Does Anchor Down Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Anchor Down Apartments located?

Located in Surfers Paradise, this apartment building is within a 10-minute walk of Cavill Avenue and Slingshot. The Star Gold Coast and Surfers Paradise Beach are also within 3 miles (5 km). Cypress Avenue Station is 15 minutes by foot and Florida Gardens station is 28 minutes.

Anchor Down Apartments Reviews, Deals & Photos 2025

8/10 Good

Lisa

27 Jan 2023

Liked: Cleanliness, amenities, property conditions & facilities

Nice place

Stayed 7 nights in Jan 2023

6/10 Okay

Kerri-lynn

5 Dec 2022

Liked: Cleanliness, communication

Clean staff were very accommodating. Though was a little disappointed that we had to clean mop and vacuum before we left. Not cheap However it was hard to get accommodation at this time of the year.

2/10 Terrible

Nicole

5 Jan 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

The property was extremely dirty, outdated and need some very urgent maintenance. The verandah door Didn’t lock and the overall unit required a really good clean. The unit was terrible and the bathroom was mouldy and the unit needed a through clean

Stayed 3 nights in Jan 2024

2/10 Terrible

Viktor

11 Jan 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Stayed 2 nights in Jan 2024

6/10 Okay

Sara

26 Mar 2023

Liked: Cleanliness, amenities, communication

Stayed 2 nights in Feb 2023

4/10 Poor

Belinda

21 Jan 2023

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Stayed 2 nights in Jan 2023

8/10 Good

Cheryl

23 Jan 2022

Liked: Cleanliness, room comfort, communication

Stayed 2 nights in Jan 2022

10/10 Excellent

Jamie

16 Sept 2021

Liked: Cleanliness, amenities, property conditions & facilities, communication

Can’t complain it was nice and affordable for our family

Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

10 July 2021

Liked: Cleanliness

Disliked: Amenities, communication

Customer service experience was terrible, check in was slow and difficult. Asked of spa was hot ajd reassured multiple times. When we went to use this it was freezing. Had to asl for it to be turned on and then it was a 2 hour wait for it to heat up. We never made ot into the spa. There are big warnings all over the place and in the room about how much you will be charged for a variety of unreasonable things. Check out was very stressful because of this. To top it all off, when we checked in they wrote our whole card number and CCV down on a piece of paper and kept it. We asked about it at checkout and managed to get it crossed out. Would not return.

Stayed 2 nights in Jul 2021

2/10 Terrible

Ian

5 Mar 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the worst accommodation experiences ever!

Arrived at the property to find an extremely dirty and messy reception area. Receptionist was rude and insistent on charging a bond for the room (not previously advised of this charge), found my credit card details had been handwritten on a sheet of paper by the receptionist which I wasn't impressed with. Receptionist insisted that charges were owing however a check of our bank account revealed that we had already been charged and were trying to be charged a second time... Into the room to find it very old and tired, and unfortunately, filthy. Floors that hadn't been swept, mould around tapware, mould and grime in cupboards, lounges that were filthy dirty. Were booked for two nights however after one night we couldn't stand the dirt, the filth and so many other things that were wrong with the property and the service that we left, forgoing the second paid night's accommodation. Receptionist advised of our displeasure however provide dno acknowledgement or even a response! Disgraceful offering, Hotels.com should really reconsider whether this property is promoted on their website.

Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

6 Oct 2019

Stayed 2 nights in Oct 2019

4/10 Poor

Lee, Sunshine Coast

4 Aug 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The receptionist barely spoke English. The apartment was old and tatty. Everything felt grubby! Only plus - the sheets and towels were at least clean.

Stayed 2 nights in Aug 2019

2/10 Terrible

Medi

17 June 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

property stinks; german cockroaches in cupboards. terrible communication with onsite manager. provided a room which was used as an office? terrible smell; tv not working; ceiling fan in 1 room not working. very noisy environment. We felt really cheated on price of $150/night not worth it. whole bathroom floods after showers. supposed to stay 2 nights; lucky a friend invited us to sleep in their house for 1 night. it is worse than terrible

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

10 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to shops, restaurants and close walk to beach.

Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

24 Jan 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

needs lots of improvement.

No dishwasher was disappointing. All dishes & pots were dirty & sticky & badly burnt! Cushion smell, needs replacement.

Stayed 3 nights in Jan 2019

2/10 Terrible

Brooke, Brisbane

2 Oct 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is not anything like the photographs, so not be deceived. We ended up getting a full refund due to the state of the room, mixed with other issues. Another tenant had let us know in passing that it is under new owner/management and since then have received nothing but complaints. Do not book here, it's horrible; save yourself the stress and money of having to find another place last minute.

Stayed 2 nights in Sep 2018

2/10 Terrible

Kelly, Toowoomba

15 July 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Does not match the pictures.

Management were great and as helpful as they could be but the apartments are individually owned and the owner of our apartment does not spend money on it. You couldn’t sit on the couches because of the lumps and broken springs. The queen bed was hard as a rock with no give in it whatsoever. The only positive about this apartment was the location.

Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

11 June 2018

Very basic. Good price.

Friendly. Basic. Bed blankets& furniture stunk of Asian cooking. Lights, dryer Foxtel didn't work. Had to vacuum n clean ourselves before leaving. It's a motel !!! Won't be back. Cheers

Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveller

7 June 2018

Disliked: Cleanliness

Apartment Spacious and had everything we needed. Complex had great shared spaces (pool, lawn area for children to play etc). However, everything went downhill when we realised that the apartment had a German Cockroach problem. Our first night we would have easily killed upwards of 40 small roaches! In the morning, upon complaining to the front desk, they came to our apartment and seen 3 roaches, he said 3 was okay. My husband tried to explain how many had come out at nighttime (front desk closed at night) and he was told that "sorry my english is bad". Not impressed! Especially having our 3 children staying there with us (1yr, 9yrs, 12yrs). We had one more night there, so we had to go to the shopping centre and get as much cockroach spray etc as possible to make it through our 2nd and final night there. Very disappointed in the apartment staff's lack of care (and cleanliness!) and that they made no attempt whatsoever to recitify the situation, even knowing that we had a baby with us!

Stayed 2 nights in Jun 2018

2/10 Terrible

Donald , Washington DC

9 Jan 2018

Disliked: Cleanliness, staff & service

Lousy

Although a cheap accommodation option it's doesn't mean that the room should be infested with cockroaches and no TV remote or shower curtain. Can't talk to staff because the interactions I had were all with staff that possessed little to no English language. Car park is tight but is safe and well lite. Might be tough for elderly or the disabled as it's stairs into reception from street (didn't see any ramp) stairs from room to car park, stairs around common areas, there maybe ramps but I didn't see them.

Stayed 12 nights in Dec 2017

10/10 Excellent

Renai, Adelaide

5 Nov 2017

Liked: Staff & service, room comfort

Great budget hotel, staff very warming.

Great place to stay on a budget. It’s a little walk to the beach but the resort is restful. Sometimes at night the neighboring resorts were really loud and it’s unstaffed at night so if you forget your key, get locked out or something happens I’m not sure what you would do.

Stayed 3 nights in Nov 2017

2/10 Terrible

karen, wellington point, QLD

8 Oct 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

never go there

Was very very dirty and run down. Toilet didn't flush, kitchen wasn't clean. Didn't have our booking when we arrived. We stayed two days and will never go back and not recommend to anyone.

Stayed 2 nights in Oct 2017

4/10 Poor

Robert

7 Aug 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2017

4/10 Poor

Tessie

1 Feb 2016

Disliked: Room comfort

Ok if you only want to sleep

Room was clean but old. Very disappointing that you have to pay for air conditioning and WiFi. Main bed not very comfortable. Great location to walk to Cavill Avenue.

4/10 Poor

lea, sydney

10 Jan 2016

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, room comfort

Hotel was infested with cockroaches.

The appartment i stayed in was infested with cockroaches and its droppings, all over furniture, walls, kitchen, flooring ....... The bathroom vest was not working, always foggy after a shower or after using the washing machine. I notified the staff but the problems continued.

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