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"The hotel was very conveniently placed in the city the rooms were clean and big enough. But the number one stand out was the staff. The two ladies on reception were unbelievably kind, helpful and courteous. "

"Everything was great. The only issue was that we tried to order two glasses of wine from the bar next door and they said we could carry them to our room but then they wanted to charge us the room service price. Carrying drinks from the bar to our room was not actually room service so I feel like they were trying to get more money out of us unnecessarily. So we purchased wine at a store elsewhere. Otherwise everything was great."

"All great "

"I’ve stayed at this chain in Antwerp and Brussels before and always had a great experience. The rooms and bathrooms are modern, clean and spacious. What particularly stood out was the front desk service at this property which was exceptionally friendly and professional. "

"My stay at Bristol Palace was nearly perfect! The personnel is extremely courteous, helpful, eager to make sure your stay goes as well as possible. I extended my stay for a 3rd night and was upgraded to a double room, which was more spacious. Rooms are very clean, quiet, water pressure is wonderful. I did not get to try the restaurant Il Giotto, but it seemed like a good bet. "

"Lovely location and staff were very helpful and friendly "

"The hotel is located in the city center, where you can find shops and restaurants, and of course, the famous Focaccia Genovese. It's also just a short walk from Brignole train station, and buses stop right there to get around the city. Don't forget to take bus 31 to visit Boccadasse. Excellent hotel, well-priced, friendly staff, and clean. I'll definitely be back."

"Nice spacious rooms and hotel staff were very helpful… hotel in a good location outside of the ZTL in Genoa… "

"Great people, location"