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"Friendly staff and nice hotel"

"Great clean hotel"

"Beautiful hotel Super clean and friendly staff Early check in and late check Out not an issue which Was super helpful "

"Second time staying clean rooms and very courteous staff. "

"Convenient, nice rooms, quiet and fair price"

"Amazing place, very clean, large and comfortable room, lovely decorated. Staff was very helpful and nice. Food area is also great, with variety and very tasty food. "

"Impressive building, really pleasant staff, clean comfortable room, super breakfast."

"Wonderful room, friendly staff. Lovely welcome cocktail :)"

"The room was nice and clean. The staff were friendly, and the buffet breakfast was very tasty. The location is very close to the train station, and there is a great view from the restaurant on the 12th floor."

"Lovely hotel "

"Rooms are super clean, impeccable, view is incredible. Lovely staff, amazing breakfast. Location is great."

"I have stayed here before when I was in Europe and was amazed to receive the same level of service. All of the staff were friendly and helpful. The hotel is clean and spacious and the location is perfect….a 5 minute walk to the train station and 10 minute walk to the heart of Leiden shopping. I will definitely stay here again."

"Great balcony and clean room "

"Room was nice, but the charge for breakfast at the hotel ( if not booked in advance) is €24. I went elsewhere for breakfast!"

"Super clean and convenient. "

"Very nice hotel, handy for the station and a short walk into the city centre. The room was good-sized, clean and comfortable. We dined in the hotel on Xmas Day and it was excellent. "

"Beautiful room"

"Room was spotless, staff very friendly and location top."

"A nice hotel "

"I don't like the "reception free" concept. Once I arrived, I had to call the receptionist and it took some time to have my room key ready."