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"We arrived at 5:15 and there wasn’t anyone to check us in. The property description said the reception would be staffed. We had the get a construction worker to call the number that was on the door. The property was under construction. It was very noisy when we arrived. The rooftop terrace was not finished. The rooms had very basic amenities. When we asked for soap to wash our hands in the bathroom, we were told there was no soap. Very unsanitary. In the pictures, coffee and tea packets were...

"Frendly welcome, nice staff."

"Great location and good value for money"

"Nice and clean rooms. Friendly Staff"

"Very positive experience - would definitely stay here again. "

"Helpful staff and a lovely large bedroom with air conditioning, comfortable beds and good shower"

"Great staff! Great breakfast! Great stay!!!"

"Nice to stay "

"Yes. Very high standard of accommodation. Comfortable bed, and convenient parking underground. Staff very courteous and helpful. Location very well placed for access to Hamburg highlights."

"Nice clean room, good breakfast. "

"Really great room and service was perfect. "

"Everything was wonderful. All the Staff were great but especially Scarlett, room was amazing and an early check in was very welcoming. Would definitely stay here again "

"Close to the central station and very comfortable room"

"Excellent location great hotel recommend it "

"Amazing staff, free early check in because of how early my flight was, amazing clean room would stay here again "

"Great location and the restaurant was amazing. "

"Nice hotel in a good location"

"It was a great stay. Great staff, clean, and comfortable hotel."

"Best hotel in Hamburg "

"Such a great place to stay. Location was great, staff where amazing. Will be back to stay here."