Search Best Resorts in Gatlinburg - Pigeon Forge

"We had an absolutely amazing stay at The Resort at Governor’s Crossing! The location was perfect—close to everything yet still peaceful and relaxing. From the moment we arrived, the staff was warm, welcoming, and incredibly friendly. Our suite was spotless and fully equipped with everything we needed, making it feel like a true home away from home. The water parks were a huge highlight—both were clean, fun, and perfect for all ages. What really stood out was how much the resort offered for kids. There were activities scheduled from sun up to sun down, which kept them entertained the entire time. We also visited during Easter, and the holiday activities were beyond amazing—thoughtfully planned and so much fun for the whole family. Overall, this was a 10/10 experience, and we will definitely be back! Highly recommend for families looking for a fun, relaxing getaway."

"Place was under Reno but was an absolute mess. Room smelled off, floor felt slightly damp everywhere. Pictures are completely unlike reality. River area was trashy "

"This is our 4th time staying here, and I think it gets better each stay. This is our first time here with the new remodel at stone hill, and we loved it! Can’t wait to come back "

"Beautiful views, trolly from main entrance to downtown areas. "

"Pool area smelt strong of mildew to the point we didnt use it and that was one of the reasons we stayed here hotel is showing age and could use updating beds were comfortable and eveything was clean enough for me the mildew smell was the worst"

"Plenty of activities including night time stories and smores. Breakfast was very good and had a huge variety."

"The hotel was nice. Great amenities and location. The big issue is we were to check out at 11 on Saturday (normal no issue there) but at 10am housekeeping walked into our room without knocking. We had the do not disturb sign on the door and all. When she walked in my spouse was not fully"

"Men’s dirty Hanes underwear right below our balcony on roof of exterior restaurant/bar upon check-in at 4 pm. A great view for my 7 year old’s birthday room. Vomit in lagoon basketball hot tub pool and no one evacuated pool. Poop in wave pool, was cleaned, and only evacuated for 30 minutes. The staff is extremely friendly and they all need raises. "

"THEY CANCELED ON US LAST MINUTE! They then gave us conflicting answers saying we’d be able to check in a day late, the next day they said our whole reservation was cancelled! We had already made the drive to find out we had NO WHERE to stay! DO NOT BOOK HERE! You might not actually have a place to stay!"