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"Great staff . "

"Beautiful "

"Convenient location "

"Just old. Good but old. And noisy witty the train nearby and the curtains don’t close right so light comes in super early so not sleeping past 6:30 am"

"I was making a quick turnaround trip. The hotel was close to the airport and the dinner venue. Free airport shuttle was convenient. Room was spacious and comfortable. "

"The only concern I had was the back exit door didn't work properly with the key. There were no other concerns and I was satisfied and would use that facility again."

"Great location for Rock Hall of Fame and Progressive Field. Cool Restaurants in neighborhood but not open past 10pm. Not much more around the area. "

"My wife and I recently stayed at the Drury Plaza Hotel Cleveland Downtown, and we had a fantastic experience from start to finish. Firstly, the location of the hotel couldn't have been better for us; it was convenient to get around the city. The pricing was reasonable, especially considering all the amenities included. Speaking of amenities, where do I start? The room was comfortable and well-appointed. We particularly enjoyed the complimentary alcoholic beverages during happy hour, and the free food was a pleasant surprise. The breakfast spread was excellent, and the fact that it was included made it even better. However, what truly stood out to us was the exceptional service. The front desk staff were not only friendly but also knowledgeable and incredibly helpful. They went above and beyond to ensure we had everything we needed for a comfortable stay. One minor issue we encountered was with the valet parking. We noticed our car door was left open, which was concerning. However, upon bringing it to their attention, they addressed the matter promptly. Overall, our stay at the Drury Plaza Hotel Cleveland Downtown exceeded our expectations. We would highly recommend this hotel to anyone visiting Cleveland and will definitely be returning ourselves in the future."

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