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"Great property and convenient, great staff."

"The hotel was situated a three minute walk to the train station which we used quite a bit during our two day stay. The rooms were average size and clean. The staff seemed a little bit snobby. We had booked two consecutive nights and they could not accommodate us in the same room so we had to switch rooms after the first night. They did, however, move all our luggage to the new room so that was good. Overall, I would give them an eight out of 10 rating."

"Excellent "

"Everything was fine, but there was one "

"Good experience, stayed at this hotel 3 times"

"Great little suite convenient to the beach and promenade. "

"WOW When I arrived I was WELCOMED by Mateo, such a nice person who explained the many details and amenities... there are MANY... with a smile and a true desire to help. When I left, I had a great interaction with Luca that even gave me a parting gift connected to his cultural heritage! Beyond the staff, the location of the hotel and the quality makes it the best value in the area. If you are coming with a car, they can arrange parking beach access deck chairs massages, spa access, bike rentals... name it!!! For very low fees, just want to head to the beach, they got your beach bag for ya complete with beach towel complimentary and since the beach is steps away you can leave your key at the front desk so as to not have to worry about any of your stuff left on the beach when swimming! Many of the HOtel rooms have balconies but if you don't have one, you can head to the 4th floor for the "secret" roof top terrace! They include breakfast in the stay and the "colazione" is HUGE!!! with 4 types of croissants while I was there and the best crispy bacon (yes perfect) along with many local specialties. There is also a high level restaurant attached to the hotel for diner! I will definitely return to this hotel! "

"Wonderful stay in a charming city. We enjoyed how nice and convenient this hotel was. They even provided a very thoughtful surprise when they discovered it was my birthday! A really great choice in the wonderful town of Lucca!"

"Excellent hotel. Good restaurants around."