Frisco Apart Hotels

"Our stay w"

"Lovely hotel, would happily stay there again."

"Nice😊"

"Staff Friendly"

"No comment "

"We love being on the beautiful property! Can’t say enough for the staff & hotel! Love all the great shopping!"

"Went for an overnight staycation and it was just the right amount for everyrhing"

"The Westin was a beautiful hotel. They did not get our booking from hotels.com so it caused a bit of chaos and we had to wait several hours for them to figure it out. The staff was on top of it and very kind, so i have no complaints with them! I’m not sure what happened on the hotels.com side, but that could have eased the situation had everything shown up as it should, considering we paid in full when we booked. "

"We arrived in the evening and about 75% of the outside lights were not even lit. It was dark under the arrival awning and the lights that were on, were faint and flickering. The hotel had that musty dirty smell like cheap motels do. The tv wouldn’t work and it turns out, they don’t have cable and the internet wasn’t working to view Netflix. They only had a few higher up antenna channels, but no local channels. The window did not have curtains, only sliding blinds that did not go all the way to the edge of the window. We were on the ground floor and you could see right into our room. Once we turned the lights out, a ray of light from outside cast directly across the pillows. We had to sleep with our heads at the foot if the bed. I cut my foot on a rusty nail that was sticking out of the floor by the window. Had to get a tetanus shot the next day. There was a side door that was broken and had the arm hanging down from the top. It was not blocked off for use, but instead had a sign stating that if you use it, it could be dangerous. People were using it anyway. I had a conversation with a man outside who also stated he had never expected a holiday inn express to be so terrible. When we checked out at 5am, there was no desk clerk to be found. Overall, I wouldn’t recommend staying here for the price! "