Fox Lake Hills Hotels, Lake Villa

"Friendly staff, helpful, convenient location rooms were clean bed slept great! Only issue I paid for a suite and the TV in the living didn’t work. When I asked the staff they said oh we don’t have the antenna connected to play that TV. So I paid for a room that didn’t provide full accommodations, and there was not another suite available. Also the breakfast was good!! "

"Breakfast was just okay. Sausage was really salty. The room had a lil metal bracet that got stepped on. A kid puked in the pool. "

"The breakfast was not good parking was nice"

"Quiet, clean, easy place to stay. No frills. No ills."

"The guy working the desk at night has about as much customer service energy as a wet towel. But I bet it's pretty sweet to get paid to sleep! Had to wait a while for him to wake from his slumber to check me in. After being on the road for 7 hours, you can imagine I was just ready to get into my room to crash out. But between his slow service and the room I'd already booked and paid for, insurance included, not being available for some reason, check-in wasn't exactly quick and easy. The place is extremely clean, which is big plus. The suites are spacious. The bed was not great. Pillows were lumpy, the mattress had to be a good 20 years or so old and it showed both in how it felt and its nice yellowed hue, and the bed sheet barely fit the bed, so it bunched up easily as I slept. Needless to say, it wasn't a great night's rest, which was really the only thing I needed the room for. Beyond that, I didn't spend much time in the room. My key cards also stopped working twice in the barely 2 nights I was there. It was quite inconvenient to have my arms full of stuff only to realize my key wasn't working, and then have to reload everything back into my car and drive around to the front of the building to get a new key card before driving back to the entrance closest to my room to unload again. All I wanted to do was sleep, and it seemed like so much hassle for such a short stay. My key card quit working AGAIN, as I was preparing for checkout. "

"Travelled from Uk for navy graduation. Perfect as base. The shuttle alone and stress it saves you is worth the stay alone. Staff all incredibly friendly and helpful. Rooms kept clean and comfortable. Good breakfast options. Would highly recommend "

"Various front desk staff not friendly. Seemed put out when we reported black mold in hot tub, asked for crib and asked them 3 separate days to fix window shade which they finally did. Mold was never cleaned off. Good breakfast, spacious rooms and close to navy base."

"Nice rooms with everything we needed. Very clean."

"the stay was ok but the elevator was not working we were trying to get dressed for a wedding upon arrival and my 8 month pregnant daughter had to walk to/from the 3rd floor with me which was a inconvenience"