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"When I arrived at the property, I was told there was no reservation for me even though I showed a confirmation email. I got very creepy vibes from the front desk who asked me very personal questions. Once I was able to connect with Expedia and they confirmed my reservation I was given a room. It was unclean and smelled bad. The shower had no water pressure other than a trickle. The TV was not working. The carpet was dirty. I would not recommend staying at this property."

"Fantastic Staff!"

"It was a pleasure to stay. Excellent afternoon and morning staff. Cheers for Kyle and Cassie. Friendly and professional. We had an early flight so we spent the night at the BW. I’ve never been disappointed with this chain anywhere in the world. Convenient eating places you can walk to. 24 hour Seattle coffee choices. There is a clean workout room. All around great stay!"

"Everything was perfect. Very clean and I loved the text feature with the staff! The pool and hot tub was amazing!! "

"The staff was racist and banned me for no reason "

"Greatstaff"

"Yes, all was clean and professional staff."

"You can tell from the moment you walk on that it's not kept up well. Hallways with visible debris, elevator floor with debris, pool area floor with visible dirt and hair chunks - non working jets in hot tub. First room we checked into, checked mattress - mattress pack had multiple stains and loose little pebbles/rocks on top, under sheets. Changed rooms - bedding was good - but floors were sticky. Overall, wouldn't recommend."

"The pool wasnt up and running which was TERRIBLE because that one the only request by our large group of 12 people! "