Luxury Hotels & Resorts in Florence from AU$88

"Beautiful stay in 21C. The only thing that was unusual was the amount of time it took to be served Brunch on Sunday. They were severely understaffed. "

"Beautiful building. The rooms were clean with a bit of an art deco vibe. We got a whirlpool room and the whirlpool worked great. We were there for 3 nights, and anytime we needed anything we received help immediately. The food is delicious, though pretty pricey. We will definitely be back."

"Oh nice and quiet rooms were clean the front desk was very friendly and nice great location I love The view really didn't like seeing all the trucks slow down on the icy roads last night it was interesting"

"Great desk clerks.Very clean rooms and hotel."

"All was well until I got to check the attendant was away from the counter for about 20 minutes. Dantee is close to my understanding her name she was reluctant to returning my deposit of 50 dollars cash when asked for it. her customers relationship need work she is very lacked to pleasing the customer. all was well up to check out. I do not know if I will return for lack of front desk respect to the customer."

"We reserved the Doubletree near the airport at the last minute to avoid driving in bad weather. The hotel was clean and comfortable. We were greeted with a cookie, of course, and cold water. The room was comfortable and well cleaned. Staff was very nice. We would happily stay again."

"Customer service "