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Reviews of Hotel Spadai

4 out of 5
Hotel Spadai
Via dei Martelli, 10, Florence, FI

Reviews

9.8

Exceptional

Rating 10 - Excellent. 900 out of 1002 reviews" "
Rating 8 - Good. 79 out of 1002 reviews" "
Rating 6 - Okay. 10 out of 1002 reviews" "
Rating 4 - Poor. 8 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Park Ridge

Travelled with partner
Liked: Cleanliness, staff & service
Only complaint was no gym on the premises. Otherwise a great location in the heart of Florence, clean room, nice breakfast, and good service.
Stayed 3 nights in May 2024

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The buffet and Happy Hour was superb!
Stayed 3 nights in May 2024

8/10 Good

Tarekul

Liked: Cleanliness, property conditions & facilities
Hotel was good, but they can't provide me airport pick with van!
Stayed 3 nights in May 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with couples and enjoyed every moment! From the location, to the rooms, to the staff- everything was perfection!
Stayed 3 nights in May 2024

10/10 Excellent

Ileana De La

Travelled with partner
Hotel staff at front desk and bar were very friendly. Very comfortable room, great location and would recommend.
Stayed 5 nights in Apr 2024

4/10 Poor

Maria

Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and nice. This hotel is so convenient to everything and the staff was extremely helpful. Breakfast buffet was out of this world.
Stayed 5 nights in Mar 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were outstanding. The location is perfect. Walking distance to every attraction. The breakfast spread was delicious and abundant. Had a bottle of wine and some local biscotti treats waiting for us upon arrival. Complimentary drink at the nice hotel bar as well. If you are looking for where to stay in Florence STOP LOOKING and book this hotel.
Stayed 5 nights in Mar 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, it is walking distance from all the must-see sights in Florence. The room was very tidy. The breakfast at this place was wonderful with a great selection. Most of all, the staff were all very helpful, kind and always willing to lend a hand if needed. Highly recommend staying here.
Stayed 1 night in Apr 2024

10/10 Excellent

Jassiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice room, great breakfast, great service
Stayed 2 nights in Mar 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Steps from the Duomo but sound proofed so you can’t hear a thing. The room was recently renovated and the bathroom immaculate with new fresh shower and fixtures. Incredible breakfast with pastries and cakes made on property. Attentive breakfast service. Very helpful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hanumantha

Stayed 1 night in Mar 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service
Rented 3 rooms for family. I have traveled all over and this is one of the best! Clean, great location to everything Florence offers, staff, cocktail hour w apps, and breakfast- of all places in Italy something needs to be fantastic to hold me there and the food/service/atmosphere here did just that. Could not recommend higher! Thank you Hotel Spadia!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and prime location
Stayed 3 nights in Mar 2024

10/10 Excellent

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise. One of the best hotels we've ever stayed in and they're we're five of us in three rooms. The breakfast buffet was fantastic and even the happy hour with appetizers were exceptional definitely a five star rating
Stayed 6 nights in Feb 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Free drinks in the fridge, restocked daily. Fresh sheets everyday. Good pillows! Very close to the dome. Lots of restaurants 2-5 min walk away.
Stayed 7 nights in Feb 2024

10/10 Excellent

Rockwell

Travelled with family, Travelled with group
Everything was marvelous!!!
Stayed 6 nights in Feb 2024

10/10 Excellent

Danais

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and comfortable room. The bathroom was beautiful and well appointed. The staff was friendly and efficient. Great stay all around.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, our suite was very clean and nice with daily service. What it was more convenient for us and our friends was the location, where you could walk to the Duomo, the Vechio Palace, the central market and the river so easily!!, shops and nice restaurants were on the same street of the hotel… I would definitely repeat this hotel if I come back to Florence!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely well-located. It was clean, beautiful and luxurious. The breakfast was sumptuous. I would highly recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to the Duomo. The room was clean and comfortable and housekeeping came twice a day! The breakfast was included and was a huge spread worth so many options. Would definitely stay here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Place to stay in Florence
Great hotel in a fabulous location. The Spadai is just steps away from the central tourist sights and also close to great restaurants. The hotel itself has a great breakfast and a great Happy Hour. Very clean and a grezt staff.
Stayed 8 nights in Feb 2024

10/10 Excellent

Melody

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had an amazing time staying here. Its literally steps from the Duomo. Staff were friendly and happy to answer any questions we had.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service used to be better…
I’ve stayed at Hotel Spadai 5 times in the last 7 years…and while the location and the quality of the hotel is still primo…unfortunately I was disappointed in the service and feel it has slipped a bit. (Except for the bartenders in the lobby bar who were fabulous and friendly!) Upon check-in the ladies at the front desk were cold and unwelcoming to my friends and I, which is the exact opposite of my experiences in years past. While we didn’t have a lot of luggage no one offered to help us with it. When we checked out they asked if we wanted a taxi and were supposed to book us one, we waited until the agreed upon time and there was no taxi to be seen. We went back to ask the desk and the lady said there was no taxi for us which then in turn made us run down to a taxi line, (luggage in tow) and by the time we got one ourselves we ended up missing our pre-booked & paid transit. The hotel is nice, great location, comfortable, safe, & food is great…but unfortunately, I feel as though the service has slipped and needs some attention. I seldom leave reviews as I’m also in the hospitality industry owning a restaurant & cafe…but decided to leave this review so they can get their service back on track because the hotel really is a gem in Firenze & believe these are easy fixes.
Stayed 2 nights in Jan 2024
Response from Jessica on 6 Feb 2024
Dear Guest,First of all, we would like to thank you for choosing our Hotel throughout the years. We are honestly sorry to read your feedback, your opinion is important for us. We always do our best to make all guests' stay a memorable one and we regret when we do not meet the expectations. We would like to emphasize that it was not our intention to give you the feeling of lack of attention. We thank you for your comment since it is certainly a starting point for improving our service and we are sure that next time you will visit us you will find the service of your first stays.Best Regards

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very guest focused. Very centric located, walking distance to main attractions. All employees very very attentive and made our stay very enjoyable especially during breakfast time. Breakfast bar was out of the world! Amazing food and service.
Stayed 6 nights in Jan 2024

10/10 Excellent

Alice

Stayed 3 nights in Jan 2024

10/10 Excellent

deborah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with charming staff. We stay in Florence twice a year and this was one of our favourites. Highly recommended.
Stayed 5 nights in Jan 2024

10/10 Excellent

Tina

Travelled with group
Hotel Spadai
Great location, room, breakfast, and staff! I travel often, and Hotel Spadai is one of the best hotels I have ever booked. I look forward to staying there each time I’m in Florence.
Stayed 4 nights in Jan 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A clean, friendly hotel near most major sites. The breakfast is excellent. Not five star luxury, but clean, friendly staff, central location and good price.
Stayed 1 night in Jan 2024

8/10 Good

Joshua

Stayed 4 nights in Dec 2023

10/10 Excellent

VICTORIA A

Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome! Centrally located in Florence to all the great eateries, historical sites, shopping, the train station and more! The staff at the hotel was incredible and provided great insight to the area and strong recommendations to the various sites worth visiting. The breakfast at the hotel was extraordinary, the room service was tops and just overall an epic stay. I highly recommend the visit as you will not be disappointed!!!
Stayed 2 nights in Dec 2023

2/10 Terrible

Jeanette

Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful two night stay at Hotel Spadai
A wonderful two night stay at Hotel Spadai. Great location and easy to reach from the airport via the T2 tram. The room was comfortable and check in and out was quick and easy. The staff were friendly and helpful. You must try the numerous variations of Negroni mixed perfectly by Valentino. A true master of his craft.
Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher

Stayed 6 nights in Nov 2023

10/10 Excellent

Gregory

Liked: Property conditions & facilities, room comfort
Excellent service at the front desk with the great smile always willing to help --top shelf. Remarkable location with easy in and out by taxi walking to everywhere including some of the best restaurants in town. Superb value
Stayed 2 nights in Dec 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly staff
Stayed 2 nights in Dec 2023

6/10 Okay

Fabiola

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Found bugs in restroom, other than that it was ok

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel centrally located yo everything. Just a 2 minute walk from Duomo. Breakfast was excellent as were all the staff. Would definitely stay here again.
Stayed 7 nights in Nov 2023

10/10 Excellent

Linda

Stayed 3 nights in Nov 2023

10/10 Excellent

Neil, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in fantastic location. Staff were kind and very helpful. Will definitely stay here again and highly recommend Hotel Spadai to anyone visiting the spectacular city of Florence.
Stayed 4 nights in Nov 2023

4/10 Poor

STEVEN

Stayed 1 night in Nov 2023

10/10 Excellent

Parviz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and up to date hotel in the heart of Florence. The staff were all knowledgable, friendly, helpful and professional. This is my second time staying at this property and I loved it even more than first time.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jeng

Stayed 3 nights in Nov 2023

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Close to everything. Service is amazing.
Stayed 3 nights in Nov 2023

10/10 Excellent

William, AMHERST

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly welcoming staff Bathroom looked great, but the shower leaked on the floor, which made it kind of slick and dangerous
Stayed 8 nights in Nov 2023

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. This hotel is in the heart of Florence, walking distance from restaurants, museums, train station, etc.
Stayed 4 nights in Nov 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was clean and breakfast buffet was top notch. The staff all wonderful. Stumbled upon this gem by chance and will definitely be back.
Stayed 3 nights in Nov 2023