Flamingos Holidays from AU$1,063

The water bottles,coffee packets,and toilet paper were not stocked adequately I had to call the front desk or find the stock cart in the hallway. Long line ups for the bufffet in the morning.

The rooms were always arrended to. The staff were very good. Shout out to Erick, Jorge and Nelson. Especially Jorge! This hotel needs more dinner options. The buffet restaurant was never open for dinner. But, my biggest complaint is that there are no palapas or umbrellas on the beach and it was next to impossible to find shade. This hotel used to have the BEST palapas in Puerto Vallarta so the lack of them is really annoying.

The staff were phenomenal hard working people with a great attitude. The minor problems we had such as a remote control not working were addressed immediately. If I had any issue I might say the main buffet wasn't open after five quite a few days. That said there were many good food options including 24 hour a day room service.

The staff at the resort were all amazing - pool staff, entertainment staff, etc! We found our room to be very humid which left it with a musky smell. It is in need of some upgrades - jetted tub was dirty and bathroom small for a family of four. Other similar rooms we saw from our group appeared to have been upgraded and had the sink separate from the shower/toilet. Those rooms where definitely better!

The staff was wonderful and always attentive. Our room was clean, well kept, and did not disappoint. Would highly recommend and plan on returning again some day. Loved every part of this experience with Garza Blanca!