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"O"

"Room was fabulous. The only recommendation I have is could not figure out lights. Breakfast could be changed up. Eggs were not appealing. Suggest a fresh omlet station. "

"Spa was good and Restaurant dinner was great. "

"Breakfast was delicious and the staff were amazing "

"The front desk staff was so kind and helpful. I experienced a medical emergency and the information they shared was important. The caring and concern was so appreciated. We loved our room with a balcony. The location was close to everything "

"Everything was excellent Location 5*"

"Room was well proportioned and clean. Big bathroom with nice toiletries. Dressing gowns and slippers included. Plenty of tea and coffee. I did book a room with three single beds. This wasn’t available. So ended up with a double bed and a double sofa bed which took up most of the room space and I had to share a bed with my daughter. Not what we planned. Well placed for Cornavin and Pâquis-Môle. Tram stop literally outside and Lidl right downstairs if required "

"Not good"

"It's a very nice hotel with beautiful view over lake Annecy. The server at breakfast was delightful. The only thing that marred my visit was the attitude of the server Easter evening. I had had a big meal midday with friends and I wanted just a salad. I ordered a 15 euro mocktail and a salad and the server was clearly irritated and pushed me to order wine. I'm bilingual and visit France frequently and I'm pretty stunned that this attitude persists. It's very unwelcome behavior. Il avait pas mal de caractère."