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"Excellent location, right in front of the lake. The room was very comfortable and the hotel felt well maintained. Overall, we had a great stay. A couple of small points, however. Considering this is a four-star hotel and that there is a €14 per night fee for dogs, I expected a bit more attention to pets. The only item provided was a simple aluminum water bowl, which we had to request at reception. In other places we have stayed, hotels sometimes offer small extras such as a dog bed or treats, even without charging an additional fee. The breakfast also did not feel quite worth the €22 per guest."

"Fantastic location within a park on the shore of the Annecy lake. The view form the room is amazing"

"Fabulous! "

"Hotel is situated at a good location within the old town. Nevertheless, taking advantage of this to deny any functionality or care to bathrooms in rooms and to common places in general is just not fair considering the prices being charged. A shower with full mold in grouts or a hand held shower head with broken height adjuster is just simple disrespect to not only the industry being part of, but also to the guest. This is my second stay in the hotel and it's getting worse as time passes. Never again!"

"amazing"

"Clean room, spacious, friendly and helpful staff. Excellent location; so close to train /bus station "

"Great spa and good location "

"Great location walking distance to all the sites yet modern and comfortable."

"Room cold, toilet a little smelly. No tea or coffee until asked reception. They provided but no cups. Had a steak which was tough. Best point was friendly staff. "