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"The staff was always hiding somewhere. There were always people hanging out in the front of the hotel that I don’t think actually stayed there. We had a homeless person followed us all the way up to our floor because the front desk was never there. The bathroom was moldy and the floors were dirty. Not really want I expected for a 4 star hotel."

"The hotel is beautiful, the suite was amazing and the staff were phenomenal, especially the valet staff. I didn’t give 5 stars was that there was no breakfast offerings (coffee and apples only) and that the AC never reached the setting in our room. It was warm in the evenings, hard to sleep, and there was no refrigerator, only the mini bar. "

"Hotel was very clean, but rooms and hotel could use some updating. Location was perfect for all the things we had planned. Staff and food were amazing!!!! Would definitely return just based off of the care provided by the staff. "

"N/A"

"What you'd expect of a DoubleTree. Everything good, clean & comfortable, but a little warn and in need of a refresh in some areas."

"Breakfast offered a wide variety of self-serve foods and a good number of options. Rooms were clean. Super close to centralized airport rental car agency, airport, and freeways to enter or leave Houston area."

"Long check in, room keys disabled for entire hotel had to get into long line to go to front desk so they can Sen someone so I can get into my room"

"Very good restaurant and bar. Perfect location "

"Very clean and new. Extra large suites with living room and kitchen. Great value!"