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Aparthotel

Etoile Hotels Jardins

5.0 star property

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Located near Liberty Square and Municipal Theatre of São Paulo, Etoile Hotels Jardins offers a garden, outdoor pool, sauna, Brazilian dishes at Jorge Restaurante, and dry cleaning services. The attentive staff enhances the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Apartment, 1 Bedroom, Balcony (Etoile)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (Etoile)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony (Etoile)

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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Penthouse

Penthouse

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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Suite

Suite

  • City view
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Located in Jardins, a neighbourhood in São Paulo, Etoile Hotels Jardins is in a shopping district and near the airport. Municipal Theatre of São Paulo and Sala São Paulo Concert Hall are cultural highlights, and travellers looking to shop may want to visit Paulista Avenue and Rua 25 de Marco. Looking to enjoy an event or a match? See what's going on at Allianz Parque or Anhembi Convention Center. Visit our São Paulo travel guide
View more Aparthotels in São Paulo
Map
Rua Jose Maria Lisboa, 1000, São Paulo, SP, 01423001

What's nearby

  • Cidade Paisagem Urbana Prédios São Paulo Jardins Oscar Freire Construção Comércio Brasil
    Oscar Freire Street
    6 min walk - 0.6 km
  • Paulista Avenue - Sao Paulo - Brazil; Shutterstock ID 490417312
    Paulista Avenue
    8 min walk - 0.7 km
  • Rua Augusta
    6 min walk - 0.6 km
  • Conjunto Nacional
    11 min walk - 1.0 km
  • Reboucas Convention Center
    16 min walk - 1.4 km

Getting around

  • Fradique Coutinho Station
    5 min drive
  • Trianon-Masp Station
    11 min walk
  • São Paulo (CGH-Congonhas)
    29 min drive

Restaurants

  • Due Maestà
    2 min walk
  • Kouzina
    4 min walk
  • Maracujá Restaurante
    4 min walk
  • La Braciera Pizza Napoletana
    5 min walk
  • Auto Posto Lorena (Shell)
    5 min walk

About this property

Etoile Hotels Jardins

  • Luxury aparthotel remodelled in 2016 and located near Paulista Avenue
  • Located close to Liberty Square and Municipal Theatre of São Paulo, Etoile Hotels Jardins provides a free food/drink shopping service, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site Brazilian cuisine restaurant, Jorge Restaurante, offers breakfast, lunch, dinner, light fare and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking, plus valet parking (surcharge) and extended parking (surcharge)
    • Continental breakfast (surcharge), a local area shuttle and tour/ticket information
    • Luggage storage, a 24-hour front desk and a lift
  • Room features
  • All 50 individually furnished rooms include comforts, such as 24-hour room service and Hot tubs, as well as thoughtful touches, such as premium bedding and pillow menus.
  • More amenities include:
    • Jetted bath, designer toiletries and bidets
    • 32-inch flat-screen TVs with premium channels and DVD players
    • Balconies, separate sitting areas and separate dining areas

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Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Private hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (BRL 30 per day)
  • Extended parking on site (BRL 30 per night)
  • Limited on-site self and valet parking

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Jorge Restaurante

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: BRL 31.90 to 64.90 per person
  • 24-hour room service
  • A bar/lounge
  • A restaurant
  • Minibar

Bedrooms

  • Bedroom
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: BRL 100 per pet per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free grocery shopping service
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 17 floors
  • 50 units
  • Built in 1992
  • Garden
  • Individual decor
  • Individual furnishings
  • Renovated - January 2016
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 100.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: BRL 150.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately BRL 31.9 to 64.9 per person
  • Valet parking fee: BRL 30.00 per day
  • Extended parking fee: BRL 30 per night
  • Pet fee: BRL 100.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Does Etoile Hotels Jardins have a pool?

Yes, this property has an outdoor pool.

Is Etoile Hotels Jardins pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 100.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Etoile Hotels Jardins?

Self-parking is free at this property.

What time is check-in at Etoile Hotels Jardins?

Check-in start time: 2 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Etoile Hotels Jardins?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Etoile Hotels Jardins located?

Located in Jardins, this luxury aparthotel is 0.4 mi (0.7 km) from Paulista Avenue, and within 3 mi (5 km) of Liberty Square and Municipal Theatre of São Paulo. Rua 25 de Marco and Sala São Paulo Concert Hall are also within 3 mi (5 km). Trianon-Masp Station is 11 minutes by foot and Oscar Freire Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Etoile Hotels Jardins Reviews

8.6

Excellent

9.2

Cleanliness

9.6

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 27 out of 55 reviews
Rating 8 - Good. 18 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, communication
Muebles muy viejos en algunos Depto , con pocas cosas televisores muy antiguos no se puede ver Netflix
Stayed 3 nights in Feb 2021
Verified

4/10 Poor

Verified traveller

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
The bath tub filled with dark brown water, and some brown water came out of the tap. The last night we were there, we found the bed sheets had been changed and the new ones had blood stains. In general this was a nice hotel decades ago. (The blond wood furniture and scratchy, stiff couch were straight out of my childhood.) The apartment is very large, 2.5 baths, a huge walk-in closet complete with shoe holders and mirrored walls. But it is not nice now.
Stayed 3 nights in Nov 2020
Verified

8/10 Good

RICARDO

Liked: Staff & service, room comfort

Adoramos

Foi Maravilhoso Todos funcionarios sao muito atenciosos Adoramos
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superou expectativas.

Excelente atendimento. Acomodação super espaçosa, organizada e limpa. Produtos de higiene disponibilizados de excelente qualidade. Será minha escolha sempre que possível.
Verified

6/10 Okay

Diogo

Liked: Staff & service
gostei do hotel, porem na nossa reserva constava um quarto reformado e acabamos recebendo um quarto mais antigo, na reserva poderiam especificar qual tipo de quarto esta sendo reservado
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel com quarto amplo e atendimento excelente.

Hotel excelente. Quarto amplo (apartamento de 117m² com duas suites para 4 pessoas). Atendimento impecável. Café da manhã muito bom.
Verified

4/10 Poor

ANNA C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Decepção Total

Decepcionante as fotos mostradas no site Hotéis.com não correspondem a todos os quartos. Da a entender que foram todos reformados mas, ficamos em um muito velho, cheiro de mofo.
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!!!

Muito bom custo/benéfico, localização privilegiada é ótimo atendimento.
Verified

10/10 Excellent

giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, ótima localização! Suíte confortável, cozinha equipada, excelente para quem está com crianças!
Verified

10/10 Excellent

ROSOMIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!

Hotel maravilhoso, quartos confortáveis, muito bem decorados, roupa de cama e banho de ótima qualidade! Café da manhã a lá carte, muito bom! Atendimento e simpatia dos funcionários.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Quarto desatualizado

Hotel bem localizado e com bom serviço, porém, quarto velho e desatualizado.
Verified

8/10 Good

JURANDIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Muito boa
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quarto muito bom.

Quarto excelente. Muito confortável. Bairro bom! Café da manhã a lá Carte. Estava incluso na diária.
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!!

Apesar de apenas uma noite, foi muito agradável. Pretendemos voltar. O serviço de recepção poderia ser um pouco mais ágil e poderia ter mais tomadas no quartos. Em geral, muito bom o hotel, muito bem localizado, quarto bastante amplo e confortável.
Verified

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção para família

Hotel bem conservado e serviço muito bom.Fiquei no apto com 2 quartos, que é ótima opção para ficar com a família.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima

Ótima
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionarios atenciosos
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Assim que chegamos, nos ofereceram como cortesia café expresso e água mineral, bem como nos brindaram com um upgrade de quarto para a suíte super luxo. O quarto é fantástico ! Na verdade, é um verdadeiro apartamento com duas suítes, sala de estar, sala de jantar, closet e cozinha americana. O bairro é excelente, no coração dos Jardins.
Verified

10/10 Excellent

Juliana M P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para voltar sempre!

Excelente atendimento , funcionários gentis e atenciosos, área de lazer muito agradável, com piscina e jacuzzi, tolerância no check out , ambiente bem decorado e quarto muito confortável!
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service at all times.
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeita

Perfeita
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Jardins

Hotel facilities (room, pool, gym) and staff are great. Ideally located and even has an organic restaurant.
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel that feels (almost) like home

The size is perfect, the amenities are good and the staff is very kind. They offer to clean 2 shirts for free. Rooms are spacious and clean. I go to Sao Paulo every month and I made the Etoile hotel my home in SP. Another important fact, it's in Jardins, a safe neighborhood with many great restaurants.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great neighborhood.

My room looked a lot like a small one bedroom apartment. Very practical if you have to work, or need a separate room from the bedroom. Also, very comfortable and well located.
Verified

8/10 Good

Fred and Maria Neighbors

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to family

It was very pleasant and that staff was superb. Genes was very helpful with shopping for us.