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" It has an unbelievable view it was amazing to look at the Pao de Azúcar mountain morning evening and night. This was definitely the best thing in this hotel. Unfortunately our Ac wasn't working I had to wait until 2 rooms later at 11pm and it was just too much for me. Manager thought we could not understand Brazilian Portuguese, and scolded staff for changing our room with out her knowledge. No wonder it takes so long to help the client. Basically I paid a full day in a room with out being in it. Staff was attentive and they tried to help. Hope they can make the adjustments to management, it's unnecessary for someone to travel so far and not be able to rest in a paid room and not even be compensated. Breakfast was superb. Best coffee I had all week. Waiters and food at restaurant were excellent also. Pool could be better maintained the glass of the rooftop is stained witch can spoil the view. That area also is a bit small for me. "

"Overall stay was fine, room had “sugar ants” all over the restrooms and desks next to bed. It was reported and the room was treated. It took until the following day for staff to clean up all the dead “sugar ants” in the restroom/desk. Next day, I found out that the “sugar ants” got to my back pack and took over an opened bag of nuts I had for snaking. Quite disappointing."

"I would like to thank the desk attendant Fernanda for being so professional, friendly and helpful. Also, Jonathan and Alvaro were very polite."

"Definitely not a 4 star hotel, rooms are not soundproofed adequately for the area of the hotel. Rooms are not 100 clean. Check in experience was terribles. "

"The reception staff were very friendly and welcoming, always ready to help with any questions. The room was very clean, well-organized, and comfortable throughout my stay. The breakfast was simple, but quite tasty, with fresh options that were enough to start the day well. Overall, it was a pleasant experience and I would consider staying here again."

"The front desk people was VERY KIND and COMPETENT. Great location! Very close to Icarai beach , Pharmacy, stores and small restaurants. "

"Pretty good"

"The location is a winner, with very easy access to Rio and proximity to shops and bars. The staff are fantastic."

"Great staff "