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"Cozy hotel with amazing view. Staff was kind and helpful - prepared a box lunch for us to take when we were departing on a early train and assisted with dinner reco which was great."

"Breakfast was very good, Suite & Spa was very nice,"

"Breakfast is good."

"Everything was good"

"Overall a fantastic place to stay! Breakfast was great. Room was great. We had the cube room. Excellent!"

"Large clean room well maintained an attractive. Modern."

"Not recommended"

"Staff were friendly. Breakfast was pretty good. Room was clean and had great view towards Matterhorn. And super close to the train station."

"The hotel is about a 15-minute walk from the main station. It’s clean, offers minimal amenities, and has a great breakfast. Unfortunately, my stay ended on a very negative note. On my last night, I was locked out of my room after reception had closed. There was no visible emergency contact at the front desk, and if one exists, it certainly wasn’t made clear. I tried reaching out via Expedia chat and WhatsApp, but received no response, even while writing this review. As a result, I had no choice but to spend the night sleeping on the sofa in the reception area until staff returned in the morning. It was an extremely frustrating and uncomfortable experience. At the very least, the hotel should provide a clearly visible 24-hour emergency contact for situations like this."