"The location is good, but the beds and pillows smell bad and are not comfortable at all. The carpet is old and looks dirty too. The apartment itself looks very old. You can hear noise from everywhere, and it's noisy; we couldn't sleep peacefully."
"The location is good, but the beds and pillows smell bad and are not comfortable at all. The carpet is old and looks dirty too. The apartment itself looks very old. You can hear noise from everywhere, and it's noisy; we couldn't sleep peacefully."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The facilities were great, staff were fantastic, very friendly and accommodating. The pool was huge and perfect to get in a bit of exercise in-between checking out the variety of restaurants Cronulla has to offer. Right next to the beach
The facilities were great, staff were fantastic, very friendly and accommodating. The pool was huge and perfect to get in a bit of exercise in-between checking out the variety of restaurants Cronulla has to offer. Right next to the beach
Penny
Reviewed February 16, 2017Reviewed February 16, 2017
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Michael
Reviewed January 23, 2024Reviewed January 23, 2024
Not a good experience with the QR codes in the table, communication was not clear around unavailable foods. Took an hour and a half to solve.
Lady serving, Maria in the kitchen; top notch service. Thank you Maria.
Not a good experience with the QR codes in the table, communication was not clear around unavailable foods. Took an hour and a half to solve.
Lady serving, Maria in the kitchen; top notch service. Thank you Maria.
Theresa
Reviewed November 6, 2026Reviewed November 6, 2026
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
Simon
Reviewed December 3, 2023Reviewed December 3, 2023
Arrived really exhausted from driving all day. Check-in was easy and the lady at reception was really friendly. Room was very clean, shower was hot and bed was comfortable. The room was also nice and dark to be able to sleep, and nice and quiet. Exactly what I needed.
Arrived really exhausted from driving all day. Check-in was easy and the lady at reception was really friendly. Room was very clean, shower was hot and bed was comfortable. The room was also nice and dark to be able to sleep, and nice and quiet. Exactly what I needed.
Anonymous traveller
Reviewed September 6, 2016Reviewed September 6, 2016
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
Lucy
Reviewed September 28, 2024Reviewed September 28, 2024
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
David
Reviewed November 5, 2026Reviewed November 5, 2026
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
sheryl ann
Reviewed December 29, 2024Reviewed December 29, 2024
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