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"Great stay"

"Hotel and staff were excellent. I will give a warning about the valet parking. My wife Alexa device was stolen from the car sometime during the overnight valet service. Car wasn't broken into so looks as if its probably someone working for the valet. "

"Elevator broke down. I wss on the 5th floor."

"There was no property. I arrived at the address listed and it was a row of boarded up row houses. I paid for a room i never checked in to and have no idea how to get a refund."

"Th"

"Room was spacious except for bathroom. Bathroom had Dove products. Toilet seat needs replacement very old looking."

"Was there for an overnight conference. Did not have time to enjoy amenities. Restaurant was not open for lunch, but there was a snack bar area to purchase snacks, frozen meals, a pre made salads and sandwiches."

"My room was never cleaned. Asked for clean towels and new sheets and housekeeping told me to go down to the front desk. Front desk and management were no help to the matter either as they told me that I would receive what I needed, but nothing was delivered to my room. "

"This hotel was beautiful! Everything was clean, the staff were friendly and welcoming. We celebrated my husband's birthday in the area at Angie's Seafood restaurant which was about 10 minutes away and everything was PERFECT starting with the arrival at the hotel's valet parking attendant to the front desk representative, they entire time of our one night trip was AMAZING! We will definitely be returning back to Royal Sonesta and Angie's seafood restaurant. "