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Reviews of Hotel Port Elche

4 out of 5
Hotel Port Elche
Calle Miguel Servet, 25, Elche, Alicante

Reviews

8.8

Excellent

Rating 10 - Excellent. 225 out of 425 reviews" "
Rating 8 - Good. 157 out of 425 reviews" "
Rating 6 - Okay. 28 out of 425 reviews" "
Rating 4 - Poor. 13 out of 425 reviews" "
Rating 2 - Terrible. 2 out of 425 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Matthew, Burton on Trent

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice hotel in a commercial district, nicely furnished, clean and felt new…..if you’re staying for conference it’s perfect as there’s little else nearby. If you like the sounds of planes through the night and commercial rubbish being emptied early in the morning this is the place for you. Love a squeaking bed every time you move and a weak shower that randomly scalds you……you’re in luck. However, thanks to the Expedia discount it was a great price.
Stayed 1 night in Apr 2024
Response from Port Elche on 28 Apr 2024
Hello Matthew !Thank you very much for taking a few minutes to write these words, they are of great help to us to continue improving.We take note of your reference to the state of the hotel and we inform you that we are in the process of improvement, and we will do everything possible to resolve this issue as soon as possible.We hope to see you again very soon.Best regards from all the team at Hotel Port Elche

4/10 Poor

Pato

Disliked: Property conditions & facilities
Mold at the wall furniture really uncomfortable
Stayed 1 night in Apr 2024
Response from Port Elche on 28 Apr 2024
Hello Pato!Thank you very much for taking a few minutes to write these words, they are of great help to us to continue improving.We take note of your reference to the state of the hotel and we inform you that we are in the process of improvement, and we will do everything possible to resolve this issue as soon as possible.We hope to see you again very soon.Best regards from all the team at Hotel Port Elche

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant food , room definitely stay here again
Stayed 1 night in Mar 2024
Response from Port Elche on 1 Apr 2024
Thank you very much John for your nice review.We hope to see you back soon.Kind regards from all Port Elche team

8/10 Good

Gregg, Vernonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this as a stay prior to departing from the airport. Hotel is set in an industrial park, dinner choices are almost non-existent apart from eating in the hotel....not recommended! Otherwise property was perfectly good. No shuttle operated however there is an airporter bus that stops in front of the hotel. Hotel is approximately 10 minutes from the airport, a 21Euro ride.
Stayed 1 night in Mar 2024
Response from Port Elche on 1 Apr 2024
Thank you very much Gregg for your nice review.We hope to see you back soon.Kind regards from all Port Elche team

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for an evening before catching a flight from the airport the following day. A lovely hotel in a smart commercial area with shopping and restaurants. Excellent staff and a well appointed hotel. What more could you want
Stayed 1 night in Feb 2024
Response from PORT ELCHE on 23 Feb 2024
Dear Gary, Thank you very much for your time and appreciation. We look forward to welcoming you again very soon. Greetings from the Hotel Port Elche team

10/10 Excellent

alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here beginning February, clean ,modern, really nice hotel although based in a industrial estate. I would stay here again . I was not keen on the memory foam mattress. The breakfast was fine and hotel was very reasonable priced. The only thing i would say was the last night we had eaten in the hotels restaurant, and that was poor. Limited menu and bland food.
Stayed 4 nights in Feb 2024
Response from PORT ELCHE on 14 Feb 2024
Thank you very much Alexander for your nice review.We take note of everything for improve our service.Kind regards from all Port Elche team

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, as closely located to airport for my trip- room was little bit on the basic side, but it was really clean and bed was comfortable, so what else can you ask for a good price.
Stayed 1 night in Jan 2024
Response from PORT ELCHE on 31 Jan 2024
Thank you very much for your kind words.We hope to see you back soon.Kind regards from all Port Elche team

10/10 Excellent

Que

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Jan 2024
Response from Port Elche on 30 Jan 2024
muchas gracias por su magnífica valoración.Esperamos verles de nuevo pronto.Un saludo de todo el equipo de Port Elche

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay at Port Elche
Hotel was nice and clean, bedrooms are very basic but again clean. Beds were comfortable. Breakfast was good, enty choice. Evening meal was a big let down, very limited choice on the half board evening menu & food was average at most which was a shame as this really let the hotel down. A number of staff were also quite rude & abrupt however this may just be the Spanish way.
Stayed 3 nights in Jan 2024
Response from Port Elche on 30 Jan 2024
Thank you very much for sharing your evaluation.We are surprised by the comment regarding the staff. It is usually the most valued thing in the hotel.However, we are going to review what happened to improve our service.Kind regards from all Port Elche team

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Port Elche
Excellent hotel with very good amenities. Brilliant breakfast. Quality. Good value.
Stayed 1 night in Jan 2024
Response from Port Elche on 21 Jan 2024
Thank you very much for your nice review.We hope to see you back soon.Kind regards from all Port Elche team

10/10 Excellent

john philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from PORT ELCHE on 19 Jan 2024
Thank you so much John, we are very grateful with your coments, we hope see you again.Best regards from Port Elche team

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed overnight after flying into Alicante before travelling on. It was about a 7 minute taxi ride from the airport, so very conveniently located. Staff very friendly and excellent breakfast choice. Would definitely recommend.
Stayed 1 night in Jan 2024
Response from Port Elche on 8 Jan 2024
Muchas gracias Patricia por escogernos y compartir sus amables palabras.Estaremos encantados de volver a darles la bienvenida en futuras estancias.Un saludo de todo el equipo de Port Elche

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mum and daughter getaway
Me and my mum stayed for a couple of nights mother and daughter time and it was amazing so lovely and friendly
Stayed 2 nights in Dec 2023
Response from Port Elche on 8 Jan 2024
Tank you very much Mandy for your nice review.we will be glad to welcome you back soon.Kind regards from all Port Elche team

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente hotel very comfortable beds and pillows spacious room and bathroom I was traveling with my dog and it was a joy to be able to have her with me in the bar and also at my evening meal for British travelers it was great that there is BBC 1&2 on the television I will definitely stay at this hotel again
Stayed 1 night in Dec 2023
Response from Port Elche on 30 Dec 2023
Thank you very much Pamela for your nice review and score.We hope to see you back soon.Kind regards from all Port Elche team

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel at very reasonable rate. About 6km from Alicante airport. Very good rooms and breakfast was also great.
Stayed 1 night in Dec 2023
Response from Hotel Port Elche on 10 Dec 2023
Thank you very much Ray for your nice review and score.We hope to see you back soon.Kind regards from all Port Elche team

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2023
Response from Port Elche on 30 Dec 2023
Muchas gracias Elizabeth por su valoración.Esperamos verles de nuevo pronto.Un saludo de todo el equipo de Port Elche

8/10 Good

martin

Liked: Cleanliness, staff & service, room comfort
Great stopover
Pleasant and friendly team, Nice, modern hotel, Great breakfast. Dog friendly.
Stayed 1 night in Oct 2023
Response from Hotel Port Elche on 2 Nov 2023
Dear Martin, Thank you very much for your kind comment and great rating. We hope to welcome you again very soon. Greetings from the Hotel Port Elche team

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food & great service
A great hotel if you need to be near the airport or Elche commercial area for a few nights. The food in the restaurant was surprisingly good (go for half board for a better menu) and the restaurant service was impeccable. Rooms are standard hotel rooms, clean and modern, beds are comfortable. Reception seevice was auper fast, no faffing about.
Stayed 2 nights in Oct 2023
Response from Hotel Port Elche on 1 Nov 2023
Dear Lesley, thank you for your positive review, we are delighted to have served you and to know that we have met your expectations. We hope to welcome you again. Greetings from all our staff.

8/10 Good

Gunnlaugur M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from PORT ELCHE on 5 Oct 2023
Hello, Gunnlaugur !Thank you very much for choosing Hotel Port Elche, it has been a pleasure to have you with us.We hope to see you again very soon.Best regards from all the team at Hotel Port Elche.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Port Elche on 19 Sept 2023
Estimado Paul. Muchas gracias por su gran valoración. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro equipo se enorgullece. Esperamos que vuelva a visitarnos pronto. Un saludo del equipo del Hotel Port Elche

10/10 Excellent

Philip, Fuengirola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, good food and service. Ideal location for a stopover
Stayed 1 night in Sep 2023
Response from Hotel Port Elche on 11 Sept 2023
Hi Philip! Thank you very much for your great review. We are glad to hear that you had such a pleasant stay with us and we hope to welcome you again soon. Best regards from all the Hotel Port Elche team.

10/10 Excellent

Clodagh k

Stayed 1 night in Sep 2023
Response from Hotel Port Elche on 11 Sept 2023
Hi Clodagh! Thank you very much for your great review. We are glad to hear that you had such a pleasant stay with us and we hope to welcome you again soon. Best regards from all the Hotel Port Elche team.

4/10 Poor

julia

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel lobby, reception and bar area was lovely. The staff was great but the room was sub par. The AC wasn’t working properly OR programmed to not cool enough … either way, it was too hot. The bathroom had no working vent so the ceiling paint was peeling and black mold was visible (a 7 inch stain). All the shower grouting was exposed so the tiles and flooring were lifting.
Stayed 1 night in Aug 2023
Response from Hotel Port Elche on 6 Sept 2023
Dear Julia, thank you very much for taking a few minutes to write these words, they are a great help for us to continue improving our service and facilities. We will take note of your reference and we will do our best to resolve the forementioned issues as soon as possible. We hope to see you again very soon. Kind regards from all the team at Hotel Port Elche.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop over - would use again
one night stay following late arrival in country. Hotel is well placed for airport. Was very pleasantly surprised by the hotel. Though it is in the middle of an industrial estate it has all the features one would expect of the best hotels. Took advantage of the buffet dinner - great value at €14. The buffet breakfast was very good too. Food was tasty and refreshed regularly. Room was very quiet and had a great shower.
Stayed 1 night in Aug 2023
Response from Hotel Port Elche on 4 Sept 2023
Hi Mark!Thank you very much for your evaluation and comment.We are glad to see you enjoyed your stay here and you loved our facilities.We hope to see you again soon.Regadrs from all the theam of Hotel Port Elche

8/10 Good

Janet

Liked: Staff & service, room comfort
Another great stay
We have stayed at this hotel on many occasions. The hotel was very busy, the staff did well accommodating clients needs in the circumstances. Breakfast was excellent, wifi good, gym and pool good. The hotel is a little run down, communal carpets need cleaning. Framework around the bathroom door was peeling away and generally our room was tired. Minor points really. The hotel is ideally situated for Elche, Alicante airport, Alicante & Santa Pola.
Stayed 3 nights in Aug 2023
Response from Hotel Port Elche on 20 Aug 2023
Hello, Janet !Thank you very much for taking a few minutes to write these words, they are a great help for us to continue to improve.We take note of your reference to and we will do our best to resolve this issue as soon as possible.We hope to see you again very soon.Best regards from all the team at Hotel Port Elche.

10/10 Excellent

Ray

Stayed 1 night in Jul 2023
Response from Port Elche on 4 Aug 2023
Muchas gracias por valorarnos con la máxima puntuación!Estaremos encantados de volver a recibirles pronto

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Overnight Stay
We had a great stay at the hotel the night before we flew. Hotel is very modern and clean. Had and extended check out which was great value. The pool was a super bonus! Would definitely stay here again!
Stayed 1 night in Jul 2023
Response from PORT ELCHE on 25 July 2023
Dear Vicki, thank you so much for such a kind review. We are really happy to know that you enjoyed your stay with us. Kind regards from all our staff.

4/10 Poor

Yoel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very Bad
Very bad AirCondition, hôtel very crowded, dirty carpets with stain in corridors and hallway , need maintenance for wood works lots of cracks scratches! Definitely not 4 stars more like 2,5 stars ! Towels old and tired need urgent refresh, even China made or Turkish towels are cheep , but the owners are greedy ! Be carful outside parking very unsafe although industrial Zone security patrol , they broke my mirror and tried to open the doors, if you can avoid this hotel just do it , food wasn’t bad but still need improvement for the 4 stars rating , when you pay 80£ per night in Spain , you must get value for your money , and lastly saw guest urinating in pool 😂 and last remarks about kitchen staff who seat out smoke spitting and throwing empty bottles , bad example why not using rubbish bins ?
Stayed 3 nights in Jul 2023
Response from Hotel Port Elche on 25 July 2023
Dear Yoel, we are terribly sorry to hear that you've had such a negative experience and we can just apologize for that. That is not definitely the image we want to give to our guests. Kind regards from all our staff.

8/10 Good

RUSSELL, West Midlands

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Port Elche on 18 July 2023
Dear Russell, thank you very much for your review. We expect you to come and visit us again anytime. Kind regards.

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for an airport overnight... Clean comfy and includes breakfast if your flighy allows.
Stayed 1 night in Jul 2023
Response from PORT ELCHE on 12 July 2023
Hello, Darren!Thank you very much for choosing Hotel Port Elche, it has been a pleasure to have you with us.Thank you for taking a few minutes to write these words, your words are very important to us. We hope to see you again very soon.Best regards from all the team at Hotel Port Elche.

8/10 Good

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is an issue
Not much to be negative about with this hotel - clean, light, bright, good pool, good breakfast, and a buffet dinner offering. However one element lets it down completely for the holiday traveller - it’s location . It is in the middle of an industrial estate - surrounded by nothing - and I mean nothing - else as far as food is concerned. Not many reviews on its post will mention - so just beware.
Stayed 1 night in Jul 2023
Response from PORT ELCHE on 10 July 2023
Hello, !Thank you very much for taking a few minutes to write these words, they are a great help for us to continue to improve.We hope to see you again very soon.Best regards from all the team at Hotel Port Elche.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Port Elche Hotel
Very practical location, close to Elche, Santa Pola & Alicante airport. Excellent staff, nice little gym, lovely pool. Breakfast was very good. Very relaxing and stress free
Stayed 2 nights in Jun 2023
Response from PORT ELCHE on 13 June 2023
Hello, Janet !Thank you very much for choosing Hotel Port Elche, it has been a pleasure to have you with us.Thank you for taking a few minutes to write these words, your words are very important to us. We hope to see you again very soon.Best regards from all the team at Hotel Port Elche.

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They have the very best people working there, at the front desk, restaurant and cleaning
Stayed 2 nights in Jun 2023
Response from PORT ELCHE on 13 June 2023
Hello, Silvia !Thank you very much for choosing Hotel Port Elche, it has been a pleasure to have you with us.Thank you for taking a few minutes to write these words, your words are very important to us. We hope to see you again very soon.Best regards from all the team at Hotel Port Elche.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean hotel with excellent facilities and a great location near the airport. All staff encountered were very friendly and helpful.
Stayed 1 night in Jun 2023
Response from PORT ELCHE on 11 June 2023
Hello !Thank you very much for choosing Hotel Port Elche, it has been a pleasure to have you with us.Thank you for taking a few minutes to write these words, your words are very important to us. We hope to see you again very soon.Best regards from all the team at Hotel Port Elche.

8/10 Good

Ligia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Great location. Friendly staff, room was clean and tidy. 100% recommended if you need to be close to Alicante Airport. I would definitely return to this hotel.
Stayed 1 night in May 2023
Response from PORT ELCHE on 17 May 2023
Hello, Ligia !Thank you very much for choosing Hotel Port Elche, it has been a pleasure to have you with us.Thank you for taking a few minutes to write these words, your words are very important to us. We hope to see you again very soon.Best regards from all the team at Hotel Port Elche

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, room comfort
Port Elche Hotel = Excelente
As always, easy check in/out, friendly staff, clean rooms, nice breakfast, great gym, lovely swimming pool. There are two small issues - No wall hooks in our room, so hanging up coats etc wasn't possible and the room needed a little maintenance - nothing dreadful and can be easily sorted.
Stayed 2 nights in May 2023
Response from PORT ELCHE on 15 May 2023
Hello, Janet !Thank you very much for choosing Hotel Port Elche, it has been a pleasure to have you with us.Thank you for taking a few minutes to write these words, your words are very important to us. We hope to see you again very soon.Best regards from all the team at Hotel Port Elche.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Great staff. But did expect there would be an Airport Shuttle for a hotel that advertised its proximity to the airport.
Stayed 1 night in Apr 2023
Response from PORT ELCHE on 23 Apr 2023
DearJudy, thank you so much for giving us such a great review, however we are sorry to hear that. We do not offer any shuttle and we apologize for if there was any confussion about that. Kind regards from all our staff.

8/10 Good

HOWARD

Stayed 4 nights in Apr 2023
Response from PORT ELCHE on 4 May 2023
Dear Howard,Thank you for taking the time to rate us. We hope that for your next visit we can exceed your expectations.

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, good value for money hotel.
Friendly, helpful staff, comfortable bed, spotlessly clean, spacious everywhere, good value for money food ( 3 course dinner with one drink and coffee, 15 euros), breakfast included.
Stayed 1 night in Jan 2023
Response from PORT ELCHE on 10 Jan 2023
Dear Alistair, we are really greatful for your comment and we really appreciate your good review. We are glad that you have enjoyed your stay with us. Kind regards from all our staff.

10/10 Excellent

Sinead

Stayed 1 night in Dec 2022
Response from PORT ELCHE on 13 Dec 2022
Thank you very much for your nice review.We hope to see you back soon.Kind regards from all Port Elche team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Port Elche Hotel
It was a bit far from Alicante, but the hotel was great, starting from the clean and large rooms, to an amazing service, very tasty food and a great bar and lounge areas. Great experience overall
Stayed 7 nights in Nov 2022
Response from PORT ELCHE on 13 Dec 2022
Hello, Thank you very much for choosing Hotel Port Elche, it has been a pleasure to have you with us.Thank you for taking a few minutes to write these words, your words are very important to us.We hope to see you again very soon.Best regards from all the team at Hotel Port Elche.

6/10 Okay

Sheila

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much.
Stayed 1 night in Sep 2022
Response from PORT ELCHE on 15 Nov 2022
Thank you very much for your nice review and score.We hope to see you back soon.Kind regards from all Port Elche team

10/10 Excellent

Neil

Stayed 1 night in Aug 2022

10/10 Excellent

Juliet

Stayed 1 night in Aug 2022

10/10 Excellent

Ragnar G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay near ariport.
Very good for stay near the airport. No restaurants or other in the neighborhood.
Stayed 1 night in Jun 2022
Response from Port Elche-team on 25 June 2022
Dear Ragnar, Thank you very much for your kind comment. We hope to receive you again very soon. Best regards

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, although it is on an out of town industrial estate, so if you want to eat, other than the hotel restaurant, you’ll have to drive. Staff were very friendly, all spoke English if your Spanish isn’t great. Breakfast was buffet style and very nice.
Stayed 7 nights in Apr 2022
Response from Port Elche team on 19 May 2022
Thank you very much Steven for the time dedicated to sharing your experience with the rest of the users and for your great score. We are pleased to know that our staff was attentive to your needs and that you enjoyed our breakfast buffet. We hope to welcome you again soon Best regards

10/10 Excellent

Simon, Weston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2022
Response from Equipo del Hotel Port Elche on 18 Apr 2022
Muchas gracias Simon por su gran valoración. Esperamos volver a recibirle pronto en nuestro establecimiento. Saludos

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Alain

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was poor quality which does not fit the property
Stayed 3 nights in Feb 2022
Response from Port Elche team on 29 Mar 2022
Dear Alan, I really want to thank you for taking the time to share your comments with us. We are sorry that we did not live up to your expectations in our breakfast service. We inform you that we have recently worked on improving this service that we hope you can personally assess on your next visit. Kind regards from the Hotel Port Elche team